Front Desk Jobs in Houston, TX - NOW HIRING

555 jobs found

- The Westin Houston Downtown
- Houston, TX 77002 (Downtown area)
Greet and welcome all guests approaching the Front Desk in accordance with the Four Diamond Standards. ... The Front Desk Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their ...
High School Degree
NEW
Today
- Dalwadi Hospitality Management
- Houston, TX 77060 (Greater Greenspoint area)
Dalwadi Hospitality Management - Immediate Front Desk Associate Needed Are you passionate about providing exceptional guest experiences and ensuring customer satisfaction? Do you thrive in a fast-paced environment where attention to detail and good ...
Employee Discount
Paid Time Off
Dental Insurance
Health Insurance
Vision Insurance
NEW
1 day ago
- Hampton Inn Cypress Station
- Houston, TX
... hiring for a Front Desk Agent ... This position reports to the Front Desk Supervisor and General Manager. ... Maintain an organized and tidy front desk area, contributing to an overall positive guest impression. Demonstrate effective ...
Full-Time / Part-Time
Paid Time Off
Holiday Pay
Referral Program
High School Degree
7 days ago
- Crowne Plaza Houston Med Ctr-Galleria Area, an...
- Houston, TX
Then you might be an excellent fit for the hotel front desk agent position on our guest services team! ... 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
Flexible Schedule
NEW
Today
- DoubleTree by Hilton Hotel & Suites Houston by...
- Houston, TX 77056 (Greater Uptown area)
-Previous hotel front desk experience preferred -Previous Hilton Brand experience a plus -Flexible to work AM and PM shifts, mid-shifts, weekends and holidays -Must have the ability to communicate in English, both verbal and written -High ...
Contract
Holiday Pay
Life Insurance
401(k)
Paid Time Off
Vision Insurance
16 days ago
- Avion Hospitality
- Houston, TX
Set the standard for guest relations at the Front Desk. ... The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive, courteous, and efficient service to all guests, prior to ...
High School Degree
Driver's License
19 days ago
- Omni Hotels & Resorts
- Houston, TX 77056 (Greater Uptown area)
To be familiar with all technical equipment related to the Front Desk. ... Front Office Operations Location Houston Hotel Discover a luxurious oasis at the Omni Houston Hotel. Situated on impeccably manicured grounds, the Houston Galleria hotel ...
21 days ago
- Professional Alternatives
- Houston, TX 77299 (Washington Avenue Coalition / Memorial Park area)
Front Desk Administrator - "Director of 1st Impressions" Cypress Area location Contract-to-hire Duties: Answer and transfer phone calls to an appropriate employee Greet and log visitors Support office and management with general administrative ...
Contract
NEW
2 days ago
- Plastic Surgery Clinic
- Houston, TX
Job DescriptionWe are seeking a friendly, professional, and highly organized Part-Time Front Desk Receptionist to join our team at a leading plastic surgeon's office. ... Previous experience in a front desk, receptionist, or customer service role ...
Part-Time
Flexible Schedule
Spanish
Bilingual
Excel
NEW
Today
- NeueHealth
- Houston, TX 77077 (Eldridge / West Oaks / Briar Forest area)
Working closely with providers and patients, the Front Desk Receptionist will manage tasks related to patient care management, organization, and communication with accuracy, quality, and promptness. The Front Desk Receptionist should demonstrate ...
Spanish
Bilingual
NEW
Today
- Home2 Houston Willowbrook
- Houston, TX 77070 (Willowbrook area)
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. ... Greet and welcome all guests approaching the Front ...
Full-Time
Daily Pay
Paid Time Off
Health Insurance
Employee Assistance Program
Dental Insurance
NEW
1 day ago
- Residence Inn Houston Dt Conv
- Houston, TX 77002 (Midtown / Downtown area)
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. ... Greet and welcome all guests approaching the Front ...
Full-Time
Daily Pay
401(k)
High School Degree
Paid Time Off
Vision Insurance
NEW
1 day ago
- SUNNY PKRS MANAGMENT LLC
- Houston, TX
Job DescriptionWe are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Responsibilities: Register and assign rooms to guests Confirm phone and ...
NEW
Today
- Embassy Suites Houston Downtown
- Houston, TX
Keep the front desk areas clean and well organized. ... Front Desk Clerk/Guest Service Agent Responsible for providing quality guest service as it pertains to all front office operations including but not limited to checking in/out of hotel guests; ...
17 days ago
- MyEyeDr
- Houston, TX
... play an essential role by providing personalized patient experiences through the coordination and management of our front desk during check in/out. ... Experience in a front desk, reception, or customer facing role supporting administrative ...
Commission
Employee Discount
Life Insurance
Paid Time Off
401(k)
NEW
Today
- Rover Oaks Pet Resort
- Houston, TX 77054 (South Main / Astrodome Area area)
Rover Oaks Pet Resort, one of Houston's most trusted Pet Resorts, is looking for an enthusiastic Customer Service Representative to help clients at our front desk. Applicants must love dogs! The position will include greeting and engaging with ...
Full-Time
401(k)
Health Insurance
NEW
1 day ago
- A-Plus Dewatering LLC
- Houston, TX
Job DescriptionWe are seeking a Front Desk / Administrative Assistant to join our team! You will perform clerical and administrative functions in order to drive company success. MUST BE CITIZEN OF UNITED STATE. Responsibilities: Strong Customer ...
Entry Level
Excel
NEW
Today
- Crescent
- Houston, TX 77056 (Greater Uptown area)
-Previous hotel front desk experience preferred -Previous Hilton Brand experience a plus -Flexible to work AM and PM shifts, mid-shifts, weekends and holidays -Must have the ability to communicate in English, both verbal and written -High ...
Contract
Vision Insurance
Dental Insurance
401(k)
Health Insurance
Employee Discount
NEW
1 day ago
- Massage Heights - Town & Country
- Houston, TX
We are in search of a Front Desk Sales Consultant who is interested in growing with us. ... We are looking for the next great Front Desk Sales Consultant to join our team. For immediate interview consideration, please complete this short ...
NEW
3 days ago
- Tootsies
- Houston, TX
Maintain front desk supplies, ensure area is organized at all times. Customer Service Answer/direct calls pleasantly and promptly. Use client’s last name frequently. Answer customers’ questions & provide information on procedures & ...
Flexible Schedule
Stylist
NEW
Today

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Front Desk Agent

Apply on Company Site

Company
The Westin Houston Downtown
Location
Houston, TX 77002 (Downtown area)

High School Degree

ABOUT THIS JOB

The Front Desk Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Qualification Standards

Education & Experience:

College course work in related field helpful.
Experience in a hotel or related field preferred.
High School diploma or equivalent required.
Computer experience preferred.

Physical requirements:

Flexible and long hours sometimes required.
Light Work – Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.

Mental Requirements:

Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must be able to multi task.
Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity.
Must routinely meet deadlines.
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
Must be able to work with and understand financial information and data, and basic arithmetic functions.

Duties & Functions

Essential:

Approach all encounters with associates in an attentive, friendly, courteous and service-oriented manner.
Maintain regular attendance in compliance with standards, as required by scheduling which will vary according to the needs of the hotel.
Maintain a high standard of personal appearance and grooming, which includes wearing the proper uniform and name tag when working.
Comply at all times with standards and regulations to encourage safe and efficient hotel operations.
Maintain a warm and friendly demeanor at all times.
Associates must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow associates.
Ensure compliance of all policies and Code of Conduct as specified in the Associate Handbook.
Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
Greet and welcome all guests approaching the Front Desk in accordance with the Four Diamond Standards.
Maintain proper operation of the PBX console and ensure that all hotel standards are met.
Answer guest inquiries about hotel services, facilities and hours of operation in a timely manner.
Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.
Review Front Office log and Trace File daily.
Answer inquiries from guest regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions as listed in the Red Book.
Be familiar with all in-house groups.
Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
Be familiar with hospitality terminology.
Have knowledge of emergency procedures and assist as needed.
Handle check-ins and checkouts in a friendly, efficient and courteous manner.
Use proper two-way radio etiquette at all times when communicating with other employees.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
Be able to complete a bucket check, room rate verification report, and housekeeping report.
Balance and prepare individual paperwork for closing of shift according to hotel standards.
Maintain and market promotions and guest programs.

Marginal:

Maintain a clean work area.
Assist guests with safe deposit boxes.
Attend meetings/training as required by management.
Perform other duties as requested from management.

Posted April 7, 2025

: Location
1520 Texas Avenue Houston, TX 77002

The Westin Houston Downtown

ABOUT THIS EMPLOYER

The Westin Houston Downtown

Live the city pace when you stay at The Westin Houston Downtown. Located near Minute Maid Park and the George R. Brown Convention Center, our downtown Houston hotel offers meaningful amenities and energetic spaces.

Keep yourself well-nourished with delicious on-site dining options and 24-hour room service. Our fitness center provides free weights and cardio equipment to help you maintain your fitness routine. Borrow New Balance athletic gear for your workouts - just ask our hotel staff.

Host your wedding or corporate function in meeting rooms with impressive 16-foot ceilings and welcoming, natural light. Our modern, pet-friendly rooms and suites include ceiling fans to circulate fresh air, sofa beds and additional space to spread out when in Houston.

Comfortable living areas help you optimize your downtime and spacious bathrooms provide a revitalizing retreat. Whether you are in town for work, play or both, come stay at The Westin Houston Downtown and thrive.

Houston Hotel Accommodations

Enjoy traditional charm and inspiring views in any of our 200 guest rooms and suites, featuring 14' ceilings and ceiling fans. Work at the modern desk or relax on the leather furniture. Get a blissful night’s rest on your Westin Heavenly Bed®, and refresh with premium bath amenities.

Apply on Company Site

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