Service Jobs in Ashburn, VA - NOW HIRING

85,023 jobs found

- Visa
- Ashburn, VA
- Remote
$200,900 - $332,350
Works in close alignment with the Global Value-Added Services (VAS) and Consumer Client Services Leaders to ensure a seamless service experience across the VAS organization. ... Mapping the full-service experience and building and refining processes ...
Internship
Flexible Schedule
On-Site Gym
Relocation Assistance
401(k) Matching
Employee Resource Groups (ERG)
17 days ago
- Visa
- Ashburn, VA
$120,900 - $175,400a year
Client Services (CS) provides industry-leading operational support to Visa’s clients around the world. ... Consultant, Service Experience will focus on Visa Commercial Data Solutions and will operate as an individual contributor responsible for ...
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship
Doctoral Degree
Health Savings Account
Life Insurance
Health Insurance
MBA
NEW
Today
- Flagship Carwash
- Ashburn, VA
$8 - $15an hour
Full-Service Customer Service Advisors earn competitive base hourly rates and incentive pay which may include tips or commission! ... Ability to display excellent customer service skills and professionalism. Ability to stand for long periods of ...
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship
Day Shift
Morning Shift
Paid Time Off
Health Insurance
Evening Shift
NEW
Today
- AVI-SPL
- Ashburn, VA
$125,000 - $150,000a year
The Service Sales Executive position is a strategic member of AVI-SPL’s Regional Sales Organization with a concentration on the identification, development, and closing of solutions-oriented Service offerings. ... involvement towards new business ...
Contract
Professional Development Assistance
Paid Time Off
Dental Insurance
Vision Insurance
Health Insurance
17 days ago
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- Hassle Free Home Services
- Ashburn, VA
$50,000 - $60,000a year
About Hassle Free Home Services ... Assist with occasional one-off projects (e.g. recruiting and onboarding of new service partners) Candidate Qualifications Excellent multi-tasker Superb communication skills with clients, team members and ...
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship
Paid Time Off
Health Insurance
Excel
NEW
Today
- Flagship Car Wash
- Ashburn, VA
$8 - $15an hour
Full-Service Customer Service Advisors earn competitive base hourly rates and incentive pay which may include tips or commission! ... Ability to display excellent customer service skills and professionalism. Ability to stand for long periods of ...
Full-Time / Part-Time / Temporary
Paid Time Off
Health Insurance
Commission
401(k)
Overtime
NEW
1 day ago
- Visa
- Ashburn, VA
- Remote
$153,600 - $235,900a year
VCA Managed Services is a suite of service offerings that together help drive the future growth of the VCA organization, enabling our clients to implement the recommendations derived through strategic advisory engagements. ... The Operations pillar ...
Internship
Flexible Schedule
Vision Insurance
Tuition Reimbursement
Doctoral Degree
Paid Time Off
27 days ago
- Ashburn, VA 20147
$18 - $22an hour
Serves customers in a friendly, efficient manner following outlined steps of service. ... We are hiring immediately for a part time FOOD SERVICE WORKER position. ... Eurest is recognized worldwide for standards of service and excellence within ...
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship
Immediately Hiring
Life Insurance
Referral Program
Disability Insurance
Health Insurance
Employee Assistance Program
NEW
Today
- Mechanical Engineering and Construction...
- Ashburn, VA
$30 - $55
Our HVAC Service Department is currently seeking an experienced commercial HVAC service technician to handle commercial accounts predominantly in the DC / VA metropolitan area and surrounding counties. ... Company-provided uniforms, a service ...
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship
401(k)
Dental Insurance
Vision Insurance
Health Insurance
Paid Time Off
NEW
Today
- Korn Ferry
- Ashburn, VA
$37an hour
Understands and helps to maintain service contracts. ... The Military Division of Korn Ferry has partnered with our client on their search for a Field Service Technician in the Ashburn VA area. ... Provide customer service by analyzing and ...
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship
NEW
Today
- Visa
- Ashburn, VA 20149
- Remote
$200,900 - $332,350
Works in close alignment with the Global Value-Added Services (VAS) and Consumer Client Services Leaders to ensure a seamless service experience across the VAS organization. ... The VP Service Experience for Client Services is responsible for the ...
Paid Time Off
Health Insurance
Health Savings Account
Doctoral Degree
MBA
14 days ago
- CPG Beyond, Inc
- Ashburn, VA 20149
$24 - $37an hour
The Mechanical Service Technician III will serve as the key technician for all CPG mission critical mechanical services/maintenances under contract. ... Minimum of 5 years large commercial HVAC service experience required; 6 years preferred.
Contract
Security Clearance
Vision Insurance
High School Degree
GED
401(k)
NEW
2 days ago
- LVI Associates
- Ashburn, VA
$125,000 - $150,000a year
Senior Manager, Engineering Services Location: Ashburn, VA Job Type: Full-time Who We Are My client's purpose is to provide flexible, efficient, and resilient data center solutions to businesses of all sizes. Their growing organization was founded ...
Full-Time
Health Insurance
Life Insurance
Paid Time Off
401(k)
401(k) Matching
26 days ago
- Gilder Search Group
- Ashburn, VA
$150,000 - $200,000a year
Business Development Director - Mission Critical Electrical Services ... Represent the company and attend trade shows and conferences to promote the company's mission critical services. ... Business Development experience related to professional ...
Contract
401(k)
Health Insurance
CRM
Excel
30+ days ago
- F.H. Furr
- Ashburn, VA 20147
$125,000 - $200,000a year
Furr is seeking a Residential Electrician to join our team and provide exceptional service by fixing electrical issues in customers' homes. ... Join our team and contribute to our legacy of delivering the best in residential electrical services.
Paid Time Off
Life Insurance
401(k)
Vision Insurance
Dental Insurance
NEW
2 days ago
- Visa Inc
- Ashburn, VA 20147
$150
... passionate, seasoned, and innovative technology leader who will be a part of the Technology Leadership team and work collaboratively across Visa with different stakeholders to deliver commercial services to our clients. ... Vice President, ...
Doctoral Degree
Life Insurance
MBA
Health Insurance
Paid Time Off
NEW
2 days ago
- Amazon Development Center U.S., Inc
- Ashburn, VA
From $105,200a year
Amazon Web Services (AWS) is seeking a Systems Engineer/ADC Engineer to take the lead of solving some of the toughest operational challenges in some of the most sensitive and mission critical clouds. ... software services. ... By working together on ...
Full-Time / Part-Time / Temporary / Contract / Internship
Flexible Schedule
GSEC
DevOps
Master's Degree
Bash
30+ days ago
- Peter Kazella and Associates, Inc
- Ashburn, VA
$150,000 - $200,000a year
Business Development Director – Mission Critical Electrical Services – Ashburn, VA ... Represent Company and Attend trade shows and conferences to promote the company’s mission critical services ... Business Development experience related to ...
CRM
Health Insurance
401(k)
Excel
30+ days ago
- Visa
- Ashburn, VA
$210,200 - $386,300
... passionate, seasoned, and innovative technology leader who will be a part of the Technology Leadership team and work collaboratively across Visa with different stakeholders to deliver commercial services to our clients. ... Energetic, ...
Life Insurance
Paid Time Off
Health Savings Account
Doctoral Degree
MBA
NEW
4 days ago
- DIG Chefs-In-Training
- Ashburn, VA 20149
$16 - $18an hour
Work to support the team during peak and off peak service, by pitching in wherever and whenever necessary. Multi-task and move in the kitchen for extended periods of time. These physical requirements may be accomplished with or without reasonable ...
Full-Time / Part-Time
Flexible Schedule
Paid Time Off
401(k)
Parental Leave
NEW
Today

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Vice President, Service Experience

Apply on Company Site

Company
Visa
Location
Ashburn, VA
Job Type
Internship
Salary
$200,900 - $332,350

Remote

Flexible Schedule

On-Site Gym

Relocation Assistance

401(k) Matching

Employee Resource Groups (ERG)

Life Insurance

Tuition Reimbursement

Fertility Benefits

Commuter Benefits Program

Doctoral Degree

Mental Health Benefits

Paid Time Off

MBA

Volunteer Time Off

401(k)

Vision Insurance

Sabbatical Program

Short Term Disability Insurance

Dental Insurance

Parental Leave

Health Insurance

Health Savings Account

Description

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

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When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

The VP Service Experience for Client Services is responsible for the client service experience for the Risk & Identity portfolio of products globally. Accountability spans across end-to-end service experience from pre-sales to full product activation, with the goal to standardize across the regions and optimize the full portfolio of Risk & Identity Solutions offerings in alignment with Visa’s Integrated Service Experience Architecture.

This includes:

Responsibility as the primary interface with the Risk & Identity Product leadership team, acting as the voice of the customer, bringing business cases for product improvements, and evolving the service experience to be a core differentiator.
Mapping the full-service experience and building and refining processes to drive operational excellence across a matrixed delivery team with the goal of exceeding client’s expectations, reducing client escalations, and managing the overall service intensity/cost.
For all new Risk & Identity products and initiatives, incubate onboarding and implementations, create SLAs and implementation blueprints, establish ongoing support and client optimization blueprints to be utilized by regional Client Services teams and the global Client Care organization, in partnership with the New Products & Initiatives Service Experience team.
Integrate acquired companies’ service experience into the broader Visa Service Experience Architecture while maintaining business continuity for current clients.
This leader is responsible for building a cohesive, high performing team of professionals enabling and supporting a 1.3 billion book of business. This candidate will be a key leader on the Go-To-Market Services Team and an extended leader of the Risk & Identity Solutions team.

Principal Responsibilities/Key Results Areas

Partners closely with the regional Client Services teams, global Client Care organization and the Specialized Sales team to ensure operational excellence across the full-service experience for all Risk and Identity products.
Works in close alignment with the Global Value-Added Services (VAS) and Consumer Client Services Leaders to ensure a seamless service experience across the VAS organization.
Acts as a voice of the customer with the Risk and Identity Solutions product teams to help prioritize continuous product improvements.
Grows service revenues and margins by launching new use cases to meet client needs and automating repeatable processes.
Establishes and communicates standard service metrics by product family including cost to serve and overall service satisfaction.
Continually optimizes service experience and cost to serve for Risk and Identity Products in line with overall product strategy.
Proactively identifies and solves complex problems that impact the management, relationships and direction of the business.
Acts as the internal and external senior escalation point for critical operational decisions affecting Risk and Identity Solutions.
Performs as a leader and thought partner on cross-functional crisis management team as needed for Risk and Identity Products, often requiring leading through unprecedented crisis.
Leads by example, setting development and leadership goals for the organization, holding leaders accountable for the development and diversity of their teams and encouraging career development for their people.
Delivers shared service support to other service teams for product releases and client communications.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications:

• 12 or more years of work experience with a bachelor’s Degree or at least 10 years of experience with an Advanced degree (e.g. Masters/ MBA/JD/MD) or at least 8 years of work experience with a PhD

Preferred Qualifications:

• Bachelor’s degree or equivalent, Graduate degree/MBA preferred

• 15 or more years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD, PhD)

• A minimum of 15 years of successful experience in progressive leadership roles in product or services in payments or technology industries with a priority on B2B and B2B2C service models

• Functional experience in product and client service organizations, general management experience a plus

• Demonstrated strategic ability to solve complex global cross-functional issues exercising critical thinking and sound judgment

• Demonstrated ability to strategically lead cross functional/matrixed teams through high impact complex business issues that do not have precedent

• Ability to influence executives and peers, drive continuous improvement and achieve at scale service delivery

• Strong people leader with track record of building high performing teams

• Ability to thrive leading change and managing ambiguity

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 200,900 to 332,350 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

: Location
Ashburn, VA

: OTHER

: Company
Visa

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