Call Center Jobs in Kansas City, KS - NOW HIRING

258 jobs found

- IQVIA
- Kansas City, KS
- Fully Remote
$18an hour
We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) contract Pharmacy Support Call Center Representative to join our team. ... Call center experience required (3+ years preferred) ... Bi-lingual Pharmacy ...
Full-Time / Part-Time / Contract
Medical Affairs
Spanish
High School Degree
8 days ago
- Driveline
- Kansas City, KS
$10an hour
We also provide a full-service call center to help if you get hung up and need assistance in-store. What we offer: Driveline offers competitive compensation, very flexible scheduling, on-the-job training, strong support, payroll advance program, and ...
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship
Flexible Schedule
Training Provided
401(k)
Vision Insurance
Health Insurance
NEW
Today
- Buildingstars
- Kansas City, KS
- Remote
$12 - $15an hour
1+ years of experience with outbound B2B sales/appointment setting in a call-center environment ... Buildingstars is hiring 10+ full-time, remote sales reps to make outbound business to business (B2B) phone calls to potential clients.
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship
Health Insurance
401(k)
CRM
Commission
Life Insurance
NEW
Today
- Aspen Dental
- Kansas City, KS
$800a day
IT, marketing, billing, HR, call center, learning and development, plus so much more *Source: ADA Health Policy Institute 2017 Survey of Dental Practice. **May vary by independently owned and operated Aspen Dental location. You’ll achieve success ...
Full-Time / Part-Time / Permanent / Temporary / Contract
Flexible Schedule
401(k)
Paid Time Off
NEW
Today
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- Aspen Dental
- Kansas City, KS
$800a day
IT, marketing, billing, HR, call center, learning and development, plus so much more *Source: ADA Health Policy Institute 2017 Survey of Dental Practice.? **May vary by independently owned and operated Aspen Dental location.
Full-Time / Part-Time
Flexible Schedule
Paid Time Off
401(k)
NEW
Today
- American Red Cross*
- Kansas City, KS
- Remote
$20an hour
Review existing customer facing support documentation to identify potential improvements to better support customer usage of system and decrease need to contact call center. ... The Training Support Center Process Documentation Intern will be ...
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship
Unity
High School Degree
PowerPoint
Driver's License
Excel
NEW
Today
- GardaWorld Security Services U.S
- Kansas City, KS 66101
$18.03an hour
As a Security Officer – Surveillance, you will be the person spotting threats before they escalate in environments such as a security operations centers, call centers, parking gatehouses, etc. What’s in it for you: Set schedule: Shift 1: ...
Part-Time
Day Shift
Evening Shift
Health Insurance
Dental Insurance
401(k)
8 days ago
- IQVIA
- Kansas City, KS
- Fully Remote
$23an hour
The Patient Support Call Center Representative is primarily responsible for receiving medical claims from HCPs or patients and vetting the claim against program specific business rules to determine if the claim should be paid or rejected.
Full-Time / Part-Time / Contract
Medical Affairs
Spanish
High School Degree
8 days ago
- UpwardHealth
- Kansas City, KS
- Remote
The ideal candidate possesses both call center and medical appointment scheduling experiences in fast-paced provider office settings. ... Prior experience in a customer support/call center role ... We serve patients throughout their communities, and ...
Full-Time
Health Insurance
CRM
9 days ago
- insurecruit
- Kansas City, KS
- Remote
QualificationsPrevious customer service, call center, or related experience. Excellent written and verbal communication skills. Strong problem-solving abilities and attention to detail. Ability to work independently and manage time effectively in a ...
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship
Entry Level
CRM
Health Insurance
Paid Time Off
NEW
1 day ago

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Bi-Lingual Pharmacy Tech Support Call Center Rep (Work from Home...

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Company
IQVIA
Location
Kansas City, KS
Job Type
Full-Time / Part-Time / Contract
Salary
$18 an hour

Fully Remote

Medical Affairs

Spanish

High School Degree

Job Description

Bi-lingual Pharmacy Support Call Center Representative

Contract Remote Role – Location (Open to Remote US)

As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma, medical device and diagnostic companies get their therapies to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product’s value to payers, physicians, and patients. A significant part of our business is providing patient support programs on the behalf of our customers. With the right experience, you can help provide support to patients in need of available therapies.

IQVIA has the world’s largest Commercial Sales & Medical Solutions (CSMS) organization dedicated to the launch and marketing of pharmaceutical and medical products. With a focus on providing talent for patient support, field/inside sales, medical device support, clinical support, and medical affairs our CSMS division has 10,000+ field professionals in more than 30 countries addressing physician and patient needs.

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will provide payment assistance solutions such as co-pay cards or vouchers. The Pharmacy Support Call Center Representative is primarily responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection. This role will be a contract role with IQVIA managed by an external agency, with the opportunity to be converted to an IQVIA full-time employee.

Role Purpose:

+ Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus Health program. Call Center Representatives are responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection.

Job Responsibilities:

+ Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center

+ Quickly assess the user’s issue and provides first level support for problem resolution

+ Document information specific to the resolution and escalate unresolved issues expeditiously to the appropriate area

+ Recognize operational challenges and suggest recommendations to management, as necessary

+ Ability to work 40 hours per week under moderate supervision

+ Multiple shifts available:

9:00 am – 6:00 pm EST

10:00am – 7:00pm EST

11:00 am – 8:00pm EST

Minimum Education & Experience:

+ High School Diploma or equivalent

+ Pharmacy Technician experience required

+ HIPAA certified

+ Call center experience required (3+ years preferred)

+ Experience in medical claim processing is a plus

+ Bi-lingual (English/Spanish)

The pay range for this role is $18.00 per hour.

IQVIA is an Equal Opportunity Employer. We cultivate a diverse corporate culture across the 100+ countries where we operate, celebrating and rewarding teamwork and inclusiveness. By embracing our differences, we create innovative solutions that are good for IQVIA, our clients, and the advancement of healthcare everywhere. This role will be a contract role with IQVIA managed by an external agency, with the opportunity to be converted to an IQVIA full-time employee.

\#LI-CES

\#LI-Remote

\#LI-DNP

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/eoe

IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding COVID-19 vaccination status. https://jobs.iqvia.com/covid-19-vaccine-status

The potential base pay range for this role is $18.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.

To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.

EEO Minorities/Females/Protected Veterans/Disabled