Call Center Jobs in Topeka, KS - NOW HIRING

66 jobs found

- Elevance Health
- Topeka, KS
Community Health Worker Call Center Representative ... Call center experience preferred. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited ...
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship
Incentive
401(k)
Bilingual
Life Insurance
Paid Time Off
NEW
2 days ago
- Blue Cross and Blue Shield of Kansas
- Topeka, KS
- Remote
Provide real time data to evaluate, audit, and process various forms of analysis linked to the call center performance. ... Knowledge of BCBSKS multiple lines of business to understand call center structure preferred. ... The Call Center Operations ...
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship
401(k)
Paid Time Off
Professional Development Assistance
Parental Leave
Company Events
NEW
Today
- CBRE
- Topeka, KS
- Remote
$17an hour
May assist with the training of new hires and temporary employees on CMMS (Computer Maintenance Management System), customer service database, email, Live Chat and Call Center procedures. Provides informal assistance such as technical guidance ...
Full-Time / Part-Time / Temporary
GED
High School Degree
NEW
Today
- Concentrix
- Topeka, KS
- Remote
$100,000 - $120,000a year
Understanding of call center business operations. ... Experience in conducting software/call center solution testing and supporting UAT. ... Product Support Engineer will provide support for CCaaS services to Concentrix CCaaS (Cloud Contact Center) ...
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship
AWS
Spanish
Paid Time Off
401(k)
Health Insurance
NEW
Today
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- Highmark Health
- Topeka, KS 66625
$19.01 - $23.72an hour
Customer Service in a call-center environment ... Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred** + None **SKILLS** + Knowledge of principles and ...
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship
High School Degree
Health Insurance
NEW
Today
- Driveline
- Topeka, KS
$10an hour
We also provide a full-service call center to help if you get hung up and need assistance in-store. What we offer: Driveline offers competitive compensation, very flexible scheduling, on-the-job training, strong support, payroll advance program, and ...
Full-Time / Part-Time / Permanent / Temporary / Contract
Flexible Schedule
Health Insurance
Dental Insurance
401(k)
Vision Insurance
NEW
Today
- Buildingstars
- Topeka, KS
- Remote
$12 - $15an hour
1+ years of experience with outbound B2B sales/appointment setting in a call-center environment ... Buildingstars is hiring 10+ full-time, remote sales reps to make outbound business to business (B2B) phone calls to potential clients.
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship
401(k)
High School Degree
Commission
CRM
Life Insurance
NEW
Today
- Aspen Dental
- Topeka, KS
$800a day
IT, marketing, billing, HR, call center, learning and development, plus so much more *Source: ADA Health Policy Institute 2017 Survey of Dental Practice.? **May vary by independently owned and operated Aspen Dental location.
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship
Flexible Schedule
Paid Time Off
401(k)
NEW
Today
- Aspen Dental
- Topeka, KS
$800a day
IT, marketing, billing, HR, call center, learning and development, plus so much more *Source: ADA Health Policy Institute 2017 Survey of Dental Practice.? **May vary by independently owned and operated Aspen Dental location.
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship
Flexible Schedule
Paid Time Off
401(k)
NEW
Today
- CenterWell
- Topeka, KS
$40,000 - $52,300a year
Applied knowledge of insurance processing, customer service or call center processes and practices ... Previous call center experience in a pharmacy setting ... CenterWell creates experiences that put patients at the center. As the nation’s ...
Full-Time
Flexible Schedule
Health Insurance
High School Degree
Spanish
401(k)
14 days ago

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Community Health Worker Call Center Representative

Apply on Company Site

Company
Elevance Health
Location
Topeka, KS
Job Type
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship

Incentive

401(k)

Bilingual

Life Insurance

Paid Time Off

Health Insurance

Short Term Disability Insurance

Job Description

Community Health Worker Call Center Representative

Location: Must live in Kansas

The Community Health Worker Call Center Representative is responsible for serving as a liaison/connector between the patient, care team, and the community. Helps to bridge conversations with patients and remove barriers that prevent them from accessing health and social services. Conducts telephonic outreach to panel of patients for appointment scheduling, needs assessment, and care gap closure.

How you will make an impact:

+ Collaborates with social worker and/or care manager to develop action plan. Develops trusting relationship with patients by providing support and advocacy to help achieve health goals.

+ Assists patients in accessing health-related services and community resources, such as accompaniment to specialist appointments and assistance with enrollment forms.

+ Facilitates communication between all parties (patients, families, colleagues, and community-based organizations) as needed.

+ Documents interactions with patients and on behalf of patients in medical record. Attends meetings as required.

Minimum Requirements:

+ Requires a H.S. diploma or equivalent and experience utilizing electronic medical record as well as a minimum of 1 year experience in a healthcare, community-based, or social work environment; or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences:

+ Bilingual preferred.

+ Certified Community Health Worker preferred.

+ Social need assessment experience preferred.

+ SDOH assessment experience preferred.

+ Call center experience preferred.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success – for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.