Hospitality Jobs in Honolulu, HI - NOW HIRING

1,336 jobs found

- Royal Grove Waikiki
- Honolulu, HI 96815 (Waikiki area)
$20an hour
Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook. ... Employee Rates at all of Springboard Hospitalitys 35+ Hotels ... Springboard Hospitality is a premier third-party hotel ...
Full-Time / Contract
Immediately Hiring
Monday to Friday
Health Insurance
Referral Program
401(k)
Paid Time Off
12 days ago
- Ohia Waikiki Studio Suites
- Honolulu, HI 96815 (Waikiki area)
$20.15an hour
Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook. ... Employee Rates at all of Springboard Hospitalitys 35+ Hotels ... Springboard Hospitality is a premier third-party hotel ...
Full-Time / Contract
High School Degree
Evening Shift
Paid Time Off
401(k)
Monday to Friday
16 days ago
- White Sands Hotel
- Honolulu, HI 96815 (Waikiki area)
$23an hour
Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook. ... Employee Rates at all of Springboard Hospitalitys 35+ Hotels ... Springboard Hospitality is a premier third-party hotel ...
Full-Time / Part-Time / Contract
Monday to Friday
401(k)
Referral Program
Paid Time Off
High School Degree
17 days ago
- Ohia Waikiki Studio Suites
- Honolulu, HI 96815 (Waikiki area)
$20.15an hour
Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook. ... Employee Rates at all of Springboard Hospitalitys 35+ Hotels ... Springboard Hospitality is a premier third-party hotel ...
Full-Time / Contract
Immediately Hiring
Paid Time Off
High School Degree
401(k)
Monday to Friday
Health Insurance
NEW
Today
- Luana Waikiki Hotel & Suites
- Honolulu, HI 96815 (Waikiki area)
$26.25an hour
Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook. ... Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of ...
Full-Time / Contract
Monday to Friday
401(k)
Referral Program
High School Degree
Paid Time Off
NEW
4 days ago
- Springboard Hotels & Resorts - Hawaii
- Honolulu, HI 96826 (Mccully-Moiliili area)
$100,000 - $120,000a year
Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook. ... Springboard Hospitality Honolulu - Honolulu, HI ... Employee Rates at all of Springboard Hospitalitys 35+ Hotels Monthly Cell ...
Full-Time / Contract
CRM
Paid Time Off
Referral Program
401(k)
Monday to Friday
NEW
6 days ago
- Springboard Hospitality
- Honolulu, HI
$19an hour
Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook. ... Springboard Hospitality Core Values: ... Springboard Hospitality Springboard Hospitality Honolulu, HI
Full-Time / Part-Time / Contract
401(k)
Paid Time Off
Referral Program
Monday to Friday
Health Insurance
NEW
Today
- Outrigger Hospitality Group
- Honolulu, HI 96814 (Manoa / Ala Moana-Kakaako area)
$99,000 - $108,900
The values-based process intricately connected three core elements of the hospitality industry: ... Minimum 7 years of experience in ESG, sustainability, or corporate responsibility roles, preferably within Hospitality or Tourism. .
Full-Time
Health Insurance
401(k)
Retirement Plan
Paid Time Off
Employee Assistance Program
NEW
5 days ago
- Pyramid Global Hospitality
- Honolulu, HI 96814 (Manoa / Ala Moana-Kakaako area)
$28 - $30an hour
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supp ... located in the heart of Waikiki, it is just a short walk to the ocean, restaurants, shops, and nightlife; ...
Health Insurance
Retirement Plan
Paid Time Off
NEW
4 days ago
- Springboard Hospitality
- Honolulu, HI
$18 - $20an hour
Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook. ... Springboard Hospitality Core Values: ... Springboard Hospitality Springboard Hospitality Honolulu, HI
Full-Time / Contract
Paid Sick Time
Referral Program
High School Degree
Health Insurance
Training Provided
NEW
Today

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Front Desk Guest Service Agent

Apply on Company Site

Company
Royal Grove Waikiki
Location
Honolulu, HI 96815 (Waikiki area)
Job Type
Full-Time / Contract
Salary
$20 an hour

Immediately Hiring

Monday to Friday

Health Insurance

Referral Program

401(k)

Paid Time Off

High School Degree

Excel

PowerPoint

ABOUT THIS JOB

Job Details

Job Location: Royal Grove - Honolulu, HI

Salary Range: $20.00 - $20.00 Hourly

Description

About our company:

Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida.

Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry.

At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler’s journey—inviting them to experience the frequency of each hotel’s locale, pushing authentic human connection, exploration, and discovery, while also driving revenue.

Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard’s award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future.

https://www.springboardhospitality.com/

Primary mission:

Responsible for greeting and registering guests, providing excellent guest service, and settling the guest’s account upon completion of their stay. The Front Desk Agent normally works a regular front desk shift but may be asked and assigned another shift due to work needs.

SCOPE OF WORK + TEAM

- Reports to the Front Office Manager/Night Manager and Supervisors

- Supports the front office team, sales team and guest experience

RESPONSIBILITIES

- Main responsibilities include registering guests, making and modifying reservations, but may be required to assist with hotel operator and/or concierge duties.

- Possesses knowledge of all hotel features, services, hours of operation, room numbers and types, room layout, decor, room rates, packages/promotions, daily house count and room availability status with expected arrivals and departures, scheduled in-house activities and their locations and times.

- Pre-register, block reservations and take same day reservations, when necessary, cancel room reservation according to cancellation guidelines.

- Process guest check-ins by confirming reservations and review all noted information. Guest(s) without reservations can be sold an agreed upon room type. Register guest in OPERA, generate registration card and verify registrations with guest; obtain information for credit/payment, collect cash if designated; assign guest room; and advise guest of any messages, mail, faxes, etc. received for them.

- Communicate services and amenities of the hotel to guests.

- Maintain guest history files.

- Set-up accurate accounts for each guest in accordance to their requirements, i.e. separate room/tax/incidentals, comp.

- Maintain, monitor and balance room availability for any given day.

- File registration cards and vouchers by room number.

- Handle VIP and upgraded accommodations

- Assist and process overbooked or “walked’ guests.

- Assist and provide room change accommodations.

- Documents all guest requests, complaints, or problems.

- Resolve guest complaints to ensure guest satisfaction.

- Maintain organized and clean work area with necessary supplies.

- Responsible for assigned bank and ensure accuracy of contracted monies; keep bank secure at all times.

- Meet with FOM/Supervisor daily to review assignments and priorities.

- Communicate with prior shift's Front Desk Agent to review all follow-up items.

- Answer department telephone within 3 rings, correct greeting, and proper etiquette.

- Take and relay messages accurately, completely, and promptly.

Qualifications

EXPERIENCE:

- Prior Experience:- 1+ Previous Front Desk experience of employment in a related position with this company or other companies in hotels or administration related work.

- IT Expertise: - Advanced knowledge of computer software (including Microsoft Office, outlook) and web analytics tools is preferred.

- Must have basic Excel, PowerPoint, Word; PC knowledge, minimum typing speed of 50wpm, ability to write and communicate professionally, bi-lingual fluency a plus; Must be hospitality oriented and possess the ability to work under pressure. Should possess the ability to complete multiple tasks simultaneously.

- Education: - High School diploma or GED required; college degree preferred.

- Subject Expertise: - Must be able to sustain composure, remain calm, and possess a positive attitude.

- Must be energetic and outgoing.

- Must be service oriented with excellent customer service skills.

- Must be able to follow directions with focus to detail, speed, and accuracy.

- Must be a team player with the ability to work under minimal supervision.

- Must be able to multi-task in a fast-paced work environment.

- Must possess excellent interpersonal and organizational skills.

- Must have basic knowledge or arithmetic.

- Must have the ability to input data and access information on the computer.

- Must have working knowledge of Microsoft Office and previous experience with a hotel management system; OPERA preferred.

- Must be able to read, write, and understand the English language.

- Must be able to exercise confidentiality and discretion.

OTHER EXPECTATIONS:

- Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook.

- Demonstrate a working knowledge of all company safety and security procedures.

- Travel required: As needed for hotel familiarization, content creation shoots and to meet with colleagues.

- Hours Required: Must primarily work during Springboard Hospitality business hours, Monday - Friday 8am - 5pm (PST), while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required.

Benefits:

Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes:

Full Time Benefits

- Competitive Base Salary

- PTO

- Medical, Dental, Vision, Life, Pet Insurance

- 401K

- Costco Membership

- Bereavement Leave

- Management Contract Referral Program

- Education Assistance

Additional Per Position

- Employee Rates at all of Springboard Hospitalitys 35+ Hotels

- Monthly Cell Phone Stipend

- Dry Cleaning Services

- Hotel Level Executive Bonus Program

- Retention Bonuses

- Lead Share Program

- Associate of the Month/Quarter & Company-wide Associate of the Year Programs

- Associate Referral Bonus Program

Springboard Hospitality Core Values:

- CONNECTED. We are plugged into people, technology and the cutting edge of culture.

- INDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation.

- COLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand.

- PERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve.

- DYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment.

OLS Hotels & Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws. Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.

Posted April 2, 2025

: Location
151 Uluniu Avenue Honolulu, HI 96815

: Salary
$20.00 per hour

: Employment Type
Full-Time

Royal Grove Waikiki

ABOUT THIS EMPLOYER

Royal Grove Waikiki

Our Hotel

Welcome to Royal Grove Waikiki, our quaint hotel located in the heart of downtown Waikiki and just a 5-minute walk from Waikiki Beach. Here, guests can enjoy live Hawaiian music and a mini hula show every Monday night while staying in the center of it all — dining, shopping, beaches, golf, and attractions. Experience Hawaii hotels the way they were meant to be experienced.

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