Customer Service Jobs in District of Columbia - NOW HIRING

44,541 jobs found

- Liberty Mutual Insurance
- Washington, DC
$37,000 - $69,000a year
Provides counsel, guidance, and suggestions to our customers to adequately cover and protect what they value most. This is done by using upselling and cross-selling sales skills to educate customers and agents on new and existing insurance products ...
Full-Time
Employee Resource Groups (ERG)
On Call
Commission
Monday to Friday
Training Provided
NEW
1 day ago
- Whole Foods Market IP. L.P
- Washington, DC 20022 (Gateway area)
$18.50 - $30.20an hour
Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers. ... You are responsible for daily operations including managing capacity, labor utilization, ...
Full-Time
Flexible Schedule
NEW
Today
- USAA
- Washington, DC 20022 (Gateway area)
$46,400 - $48,900a year
As an Insurance Customer Service Representative, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line products. ... Our Insurance Customer Service role ...
Full-Time / Contract
Immediately Hiring
Health Insurance
Relocation Assistance
Dental Insurance
Life Insurance
High School Degree
NEW
3 days ago
- Expeditors
- Washington, DC
$24 - $27an hour
Interact with our customers in arranging their international shipments, meeting customer service standards ... Ensure all customers' standard operating procedures are followed and updated Qualifications 6 months to 1 year related experience and/or ...
Full-Time
401(k)
Flexible Spending Account
Employee Stock Purchase Plan
Disability Insurance
Dependent Care Flexible Spending Account
NEW
Today
- Norco, Inc
- Washington, DC
$21 - $23an hour
The Medical Store Customer Service Representative is responsible for serving walk-in customers and phone-in customers. ... Efficiently assess customer needs for product or services Educates patients/clients on medical products and services
Full-Time
Health Savings Account
Vision Insurance
Dental Insurance
Employee Discount
401(k)
NEW
Today
- Natura Pest Control
- Washington, DC
$19 - $21an hour
... Customer Service Skills - Our customers are our neighbors. We want to connect with them, show genuine concern for their issue, and maintain a positive relationship no matter the outcome. ... We're hiring a full-time, in-office Customer Service ...
Full-Time
Flexible Schedule
Paid Time Off
Commission
Overtime
NEW
Today
- AJ Abdelkhalek - State Farm Agency
- Washington, DC 20022 (Gateway area)
$52,000 - $72,000a year
Licensed Insurance Customer Service ... Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and ...
Full-Time / Contract
Immediately Hiring
Flexible Schedule
Commission
Bilingual
Paid Time Off
Spanish
NEW
3 days ago
- Thomas V Giel Garage Doors
- Washington, DC 20022 (Gateway area)
$18 - $22an hour
This role is essential in maintaining the company's reputation for outstanding customer service and ensuring that our customers have a positive experience with every interaction. ... The Customer Service Representative is the primary liaison between ...
Immediately Hiring
401(k)
High School Degree
Employee Discount
Health Insurance
Short Term Disability Insurance
NEW
3 days ago
- Union Depot
- Washington, DC 20022 (Gateway area)
$19an hour
The Customer Service Specialist will provide exceptional service to customers by managing inquiries, resolving issues, and ensuring a positive customer experience. ... Serve as the first point of contact for customers seeking routine facilities ...
Flexible Schedule
401(k)
Bilingual
High School Degree
Excel
22 days ago
- Cleanaway Waste Management Limited
- Washington, DC
$125,000 - $150,000a year
The Customer Service Officer is accountable for responding promptly, in a positive, professional, and timely manner, to internal and external customers by listening effectively to determine the best course of action and implementing timely action to ...
Employee Assistance Program
Parental Leave
Health Insurance
15 days ago
- NoGigiddy
- Washington, DC
- Remote
Up to $19an hour
Join Our Remote Customer Service Team (Up to $19/hour - No Degree Needed) ... Develop valuable customer service skills. Ready to take the next step? Additional Information: No prior experience or degree required. A quiet workspace and reliable ...
Temporary
Flexible Schedule
NEW
Today
- Pearson
- Washington, DC 20022 (Gateway area)
- Remote
$19 - $30an hour
Ability to deal tactfully and effectively with customers and provide consistently great customer service. ... CUSTOMER SERVICE ... The Customer Experience team is responsible for supporting the established department procedures and verify that all ...
Full-Time
Flexible Schedule
Salesforce
iOS
NEW
Today
- Smart City
- Washington, DC 20022 (Gateway area)
$19
Excellent oral and written communication skills; strong telephone customer service experience and willingness to interface with customers/management essential ... Collect and rectify all funds for assigned events; resolve all errors of customer ...
Full-Time
Tuition Reimbursement
Short Term Disability Insurance
Flexible Spending Account
High School Degree
Excel
NEW
Today
- Wawa, Inc
- Washington, DC 20016 (Cleveland Park / North Cleveland Park / Wakefield area)
$18.0 - $21.6an hour
Greet and provide an enjoyable shopping experience for all customers. Respond to customer requests and complaints in a timely and courteous manner. Utilize the GREAT customer service and customer recovery model to ensure customer engagement.
Paid Time Off
High School Degree
Employee Discount
Health Insurance
Employee Stock Ownership Plan
NEW
3 days ago
- Washington State University
- Washington, DC
$357
Under general supervision of the Office Support Supervisor for Housing and Dining Financial Services, the Fiscal Technician for Housing and Dining Financial Services applies their extensive knowledge of the system to interact with students, parents ...
Full-Time / Permanent / Contract
Disability Insurance
Health Insurance
Paid Time Off
Security Clearance
Excel
NEW
Today
- Ameritech Construction
- Washington, DC 20022 (Gateway area)
$1,000 - $2,500
Provide customers with EXCELLENT customer service. We also provide customers with multiple options they can choose from in order to save thousands of dollars a year on home improvement projects. - Schedule customers for FREE consultations.
Full-Time / Part-Time / Temporary
No Experience Required
Advancement Opportunities
Health Insurance
Training Provided
401(k)
NEW
Today
- HomeWetBar.com Gifts
- Washington, DC 20022 (Gateway area)
$22 - $25an hour
We are seeking a highly motivated and experienced Assistant Customer Service Manager to support our growing Customer Service team. ... Serve as a liaison between Customer Service and Sales to ensure a consistent and smooth customer experience.
Paid Time Off
Life Insurance
CRM
Health Insurance
401(k)
NEW
Today
- Piedmont Airlines
- Washington, DC 20022 (Gateway area)
$17.71an hour
At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. ... Work as a team to provide excellent customer service and meet corporate objectives Job Qualifications and Competencies:
Part-Time
Training Provided
Holiday Pay
NEW
3 days ago
- Woodsville Guaranty Savings Bank
- Washington, DC 20022 (Gateway area)
$18an hour
Process customer transactions efficiently while providing superior customer service Offer products and service solutions Provide account services to customers including but not limited to processing deposits, withdrawals, loan payments, check ...
Full-Time
Dental Insurance
Retirement Plan
Paid Time Off
Vision Insurance
Disability Insurance
NEW
3 days ago
- The Agency Recruiting
- Washington, DC 20022 (Gateway area)
$125
Account Manager / Customer Service Representative (CSR) ... Customer Service: ... Customer Service: Respond to client inquiries via phone, email, or in-person, providing guidance on coverage options, policy details, and claims processes.
High School Degree
7 days ago

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Customer Service

Apply on Company Site

Company
Liberty Mutual Insurance
Location
Washington, DC
Job Type
Full-Time
Salary
$37,000 - $69,000 a year

Employee Resource Groups (ERG)

On Call

Commission

Monday to Friday

Training Provided

Associate's Degree

Description

Schedule: Full-Time

Salary Range: USD $37000.00 - $69000.00

Job Category: Customer Service

Pay Philosophy The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

Description Our Common Purpose is the guiding principle that exemplifies the way we behave at Liberty Mutual Insurance. It supports us and keeps us on track as we strive to achieve our business goals. It defines how we interact with our customers, agents, and each other to deliver the kind of exceptional customer experience that differentiates us from our competitors. We achieve our Common Purpose by demonstrating our Quality Standards of behaving with integrity, delivering expertise, showing care and compassion, and making things easy.

The following states are EXCLUDED from eligibility: Alaska, California, Hawaii, Illinois, Maryland, New York, and Washington DC.

The following states are EXCLUDED from eligibility unless you hold a current and valid personal lines insurance license: Alabama, Georgia, Kentucky, and Montana.

The Gold Service program contributes to Safeco's position as a leader in the independent agency channel. Through Gold, we provide industry-leading expertise to help our independent agents grow and care for their customers 24 hours a day/7 days a week/365 days a year. Our support not only improves customer experiences but also allows agents to focus on other areas of their business, like promoting quality growth for Safeco. At the heart of growing our program is you our valued employee!

We are currently hiring for our class that begins June 2, 2025, for those who are unlicensed, or June 16, 2025, for those who hold the required insurance license.

We support our customers 24 hours a day/7 day a week/365 days a year, so our customer service representatives must be flexible to work within the hours of operation, plus weekends and holidays.

Paid Training: Attendance is critical to your success and therefore mandatory for the duration of training. Attendance and performance will be continually assessed throughout the training period. Training is Monday-Friday 10:00 AM-6:30 PM EST. Training lasts approximately 12 weeks.

Responsibilities:

Helps customers in their time of need by building rapport, responding to, and resolving inbound phone calls in a fast-paced call center environment. This is done by identifying and providing services and solutions to their questions regarding renewals, coverage, eligibility, billing, and policy changes.
Delivers expertise by identifying and analyzing customer and agent needs to ensure high satisfaction, growth, and retention of business.
Provides counsel, guidance, and suggestions to our customers to adequately cover and protect what they value most. This is done by using upselling and cross-selling sales skills to educate customers and agents on new and existing insurance products and services.
Upholds our customer care standards by achieving individual goals on call quality, handling time, lead transfer ratio, adherence, first-call resolution, and reliability.
Maintains and tracks accurate data in various computer systems.

Qualifications

Associate degree in a business-related field or equivalent experience required.
A minimum of 6 months related work experience is required with customer service experience preferred.
Must have the ability to review, record, and organize written data from a variety of sources with no pre-established format.
Must have excellent oral, written, and interpersonal communication skills and the capacity to multi-task in a structured work environment.
Must have the ability to handle confidential and proprietary information.
Proficiency with computers is mandatory.
Knowledge and ability to use Microsoft Office tools is necessary.
Must have a clear understanding of the organization`s policies, standards, and procedures to guide customer interactions.
Must be able to pass state-specific insurance tests specific to this role, and be able to obtain necessary licenses in all applicable states. The training and testing are provided by the company if hired.
Our Gold team plays an essential role in delivering peace of mind to our customers and agents, and we look forward to having you join us to help achieve our goals together.

About Us As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.

At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.

We are proud to support a diverse, equitable and inclusive workplace, where all employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being.

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

California
Los Angeles Incorporated
Los Angeles Unincorporated
Philadelphia
San Francisco

Employment Type: Full Time

: Location
Washington Navy Yard, DC 20398

: Company
Liberty Mutual Insurance

Apply on Company Site

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