Work From Home Customer Service Jobs in Atlanta, GA - NOW HIRING

2,776 jobs found

- VetJobs
- Atlanta, GA
- Remote
$14an hour
Your knowledge of TRICARE, ability to undergo several weeks of training in TRICARE member services, and capability to work from a home-based office will position you for this exciting opportunity. ... Successfully completing paid virtual (at-home) ...
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship
401(k)
Training Provided
Retirement Plan
Paid Time Off
High School Degree
NEW
Today
- The Freedom To Enjoy Life
- Atlanta, GA 30349
- Remote
$125
#J-18808-LjbffrRemote working/work at home options are available for this role. ... Work from Anywhere | Personal Development IndustryWhat if your career supported your lifestyle—not the other way around? Step into a role that offers flexibility, ...
Contract
No Experience Required
Flexible Schedule
NEW
4 days ago
- ENERGY SAVING SERVICES LLC
- Atlanta, GA
- Remote
$1,500 - $3,000a week
Work from the comfort of your own home, reaching potential customers with our financing options and a top-tier product priced at $899. ... APPLY NOW to join our dynamic team and make a real impact while earning top dollar from the comfort of your ...
Weekly Pay
Training Provided
Commission
10 days ago
- Container One
- Atlanta, GA 30301 (Tuxedo Park area)
- Fully Remote
$75,000 - $225,000a year
Identify and prospect new customers, including businesses, contractors, and individuals, within the Commercial, Residential, and Agriculture markets to generate sales leads and expand the customer base. ... Collaborate closely with internal teams, ...
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship
Flexible Schedule
Employee Discount
Bilingual
CRM
30+ days ago
- Roofstock
- Atlanta, GA
- Remote
$25 - $30an hour
... services multiple properties. ... rental homes (SFR), our mission is to make real estate investing radically accessible, cost effective, and simple. ... Wellness and home office/cell phone subsidies Robust health, dental, vision insurance, and ...
Full-Time
Flexible Schedule
Paid Time Off
High School Degree
Volunteer Time Off
Vision Insurance
7 days ago
- MetLife Services and Solutions, LLC
- Atlanta, GA
$37,440 - $42,800a year
Knowledge of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction ... to help people whether team members or ...
Full-Time / Permanent
High School Degree
Vision Insurance
Bilingual
401(k)
Parental Leave
NEW
3 days ago
- IQVIA, Inc
- Atlanta, GA
- Fully Remote
$18an hour
We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) contract Pharmacy Support Call Center Representative to join our team. ... IQVIA's ability to operate and provide certain services to customers and ...
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship
High School Degree
Medical Affairs
Spanish
NEW
1 day ago
- Allstate
- Atlanta, GA
- Remote
  Signing Bonus
$2,000 - $3,000a month
Work from home to drive sales growth for the organization by connecting with interested prospective customers via inbound and outbound calls, live chat, SMS, etc. ? ... At least 1 year of sales, customer service with a sales focus or related ...
Full-Time / Part-Time / Permanent / Temporary / Contract
Bonus Pay
Spanish
Health Insurance
Training Provided
High School Degree
NEW
Today
- Vectour Group
- Atlanta, GA 30318 (Chattahoochee / Westhaven / Brookwood area)
$18.3an hour
Additionally, the Scheduler plays a vital role in responding to customer and team inquiries, contributing to the overall smooth functioning of the transportation services. ... Customer Service: ... Provide customer support by addressing questions ...
Full-Time
Advancement Opportunities
Health Insurance
Paid Sick Time
Life Insurance
Paid Time Off
9 days ago
- Autodesk
- Atlanta, GA
- Remote
$78,100 - $126,280
Lead a team to translate company-level programs into team-level plans. Ensure top-level performance from your team and exceed service Indicators. Hire and onboard new EBCS Customer Support team members ... Disability,Health Reimbursement ...
Full-Time / Contract / Internship
Flexible Schedule
Tuition Reimbursement
Fitness Subsidies
Short Term Disability Insurance
Dental Insurance
11 days ago

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Remote Customer Service Representative Tricare - Virtual in Georgia

Apply on Company Site

Company
VetJobs
Location
Atlanta, GA
Job Type
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship
Salary
$14 an hour

Remote

401(k)

Training Provided

Retirement Plan

Paid Time Off

High School Degree

Health Insurance

Description

Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS

- Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.

Note - You must be physically present and working from an eligible hiring state to be considered for this role. Only candidates living in Alabama, Georgia, Kentucky, New Mexico, North Carolina, Oklahoma, South Carolina, Texas, and Hampton Roads, VA, will be considered.

VGS is seeking experienced contact center professionals for full-time, remote positions as inbound benefit support representatives. This role involves handling calls from TRICARE beneficiaries, with our next new hire class beginning April 2025.

Job Highlights:

Long-term, full-time employment (not seasonal or contract-based).Paid training to prepare you for success.Competitive benefits, including:11 paid holidaysPaid time offHealthcare coverageLong- and short-term disabilityTerm life insurance401K retirement plan

Job Duties Include:

Responding to caller questions via telephone and written correspondence regarding benefits, contracts, eligibility, and claims.Successfully completing paid virtual (at-home) training and applying learned skills on the job.Operating a PC to extract information, document inquiries, and track activities in the database.Thoroughly documenting inquiry outcomes for accurate tracking and analysis.Coordinating with team members to ensure timely handling of TRICARE member requests.Working under the supervision of a virtual (at-home) supervisor to answer questions and escalate complex issues when necessary.Meeting quality, member experience, and first-time resolution objectives while responding to customer needs.Maintaining a productive work environment and proactively addressing issues such as internet connectivity challenges.

Requirements for Success:

Recent experience in at-home call center support, with a history of quality call scoring and excellent attendance.Pre-employment background checks will be conducted, including U.S. citizenship verification.A personal PC or laptop with a wired internet connection is required for this role. You must be able to connect to the client environment within five (5) minutes. Additional equipment will be provided to meet security requirements for your home office.

Compensation and Benefits:

During training, employees are paid a flat rate. After training, pay increases.Employees are eligible for benefits, including medical, dental, vision, FSA, 401K, and paid time off after 60 days of employment.Employees who choose to maintain their existing medical benefits can allocate benefit dollars to other available options.

Note: The pay range during training starts at $14 per hour, and increases post-training, with additional consideration for periodic increases. Performance incentives are also offered for the role.

#LI-Remote#RemoteJobs#WAH#VirtualOffice

Certificates/Security Clearances/Other

About VGS

We are a certified Service-Disabled Veteran and Minority-Owned company, founded as an information technology company in 2008. Over time, we have expanded to provide job opportunities for Veterans, Veteran Spouses, and Veteran Caregivers in customer engagement roles, handling inbound calls, emails, chats, and web messages for both commercial and government entities.

Our mission is to support a multi-year agreement by providing "Veteran-Centric" at-home customer engagement representatives, supervisors, quality assurance specialists, trainers, and operations managers. These roles require experience in automated call center environments.

Your knowledge of TRICARE, ability to undergo several weeks of training in TRICARE member services, and capability to work from a home-based office will position you for this exciting opportunity.

Additional Qualifications/Responsibilities

Qualifications

Excellent communication skills: ability to adapt to new and different situations, interpret the behavior of others, engage in difficult conversations with ease, and effectively defuse and resolve conflict.A strong aptitude for serving military members and their beneficiaries with care, empathy, accuracy, and quality when addressing inquiries about TRICARE benefits.Customer service experience is desired; call center experience is ideal.Predictable and reliable attendance is essential.Highly developed sense of integrity and commitment to customer satisfaction.Ability to work effectively as a team player.Must pass a drug screen and background check.Ability to attend and successfully complete 8 weeks of paid training.High school diploma or equivalent required.Must be a U.S. CitizenProficiency in MS Windows and other computer applications.Candidates must provide their own computer and monitor with a wired high-speed DSL or cable modem connection for a home office (Satellite internet, mobile internet, or hotspots are not permitted).

Minimum Computer Requirements:

Internet Speed: Minimum download/upload speed of 40 Mbps/20 Mbps.Processor: 2 GHz 64-bit processor or higher.RAM: 8 GB required (higher recommended).Disk Space: At least 20 GB of available disk space.Operating System: Microsoft or Apple-supported OS.Browser: Microsoft-supported or Google Chrome browser.Citrix Receiver: Version 4.1 or higher (must be able to update to newer versions as required).Connection: Internet router or modem must allow a PC to connect via Ethernet cable (Wi-Fi is not permitted).Chromebooks are not compatible with this role.

Job Category

Customer Service Personnel

: Location
Atlanta, Georgia 30383

: Company
VetJobs

Apply on Company Site

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