Remote Customer Service Jobs in Raleigh, NC - NOW HIRING

1,383 jobs found

- First Citizens Bank
- Raleigh, NC
- Remote
$102,000 - $140,000a year
At least 5 years of ITAM configuration/implementation experience in complex customer environments. ... This is a remote role that may be hired in several markets across the United States. Provides technical solutions within the ServiceNow ITAM ...
Full-Time / Permanent
JavaScript
On Call
CSS
High School Degree
HTML
NEW
6 days ago
- GovCIO
- Raleigh, NC 27601 (Oakwood Garden Club / Rosengarten Park / Cotton Place area)
- Fully Remote
$120,000 - $140,000a year
US-Remote ... Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. ... This position will be a fully remote position. Responsibilities Interpret ...
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship
JavaScript
SQL
Bachelor's Degree
NEW
3 days ago
- First Citizens Bank
- Raleigh, NC
- Remote
$87,000 - $120,000a year
At least 5 years of ITAM configuration/implementation experience in complex customer environments. ... This is a remote role that may be hired in several markets across the United States. Provides technical solutions within the ServiceNow ITAM ...
Full-Time / Permanent
JavaScript
HTML
High School Degree
CSS
Bachelor's Degree
NEW
6 days ago
- The TJX Companies, Inc
- Raleigh, NC
- Remote
$14.0 - $14.5an hour
Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. ... Health Insurance,Health Reimbursement Account,Dental Insurance,Vision Insurance,Life Insurance,Short-Term ...
Part-Time / Internship
Flexible Schedule
Paid Time Off
Health Savings Account
401(k) Matching
Adoption Assistance
13 days ago
- The TJX Companies, Inc
- Raleigh, NC
- Remote
$14.0 - $14.5an hour
Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. ... Health Insurance,Health Reimbursement Account,Dental Insurance,Vision Insurance,Life Insurance,Short-Term ...
Full-Time / Internship
Flexible Schedule
Dental Insurance
Paid Time Off
Short Term Disability Insurance
Sabbatical Program
15 days ago
- Principal Financial Group
- Raleigh, NC
- Remote
$77,350 - $158,400a year
Were willing to hire in at the Sr Manager-Client Services level with the right skills and experience. ... Additionally, the pace at which this business has grown is exciting, but also comes with a sense of urgency to evolve our business model, ...
Permanent
Bachelor's Degree
NEW
Today
- ApexFocusGroup
- Raleigh, NC 27601 (Oakwood Garden Club / Rosengarten Park / Cotton Place area)
- Remote
$75 - $150an hour
Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists ... If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to ...
Full-Time / Part-Time / Temporary
NEW
Today
- LOVESAC COMPANY
- Raleigh, NC
- Remote
Support Lovesac's omni- channel customer experience by being flexible and able to assist in-person at your home store, local stores and third-party vendors, as well as remote customer service shifts. ... Provides attentive service to all customers ...
Full-Time / Part-Time
Flexible Schedule
CRM
Employee Assistance Program
Employee Discount
401(k) Matching
NEW
Today
- First-Citizens Bank & Trust Company
- Raleigh, NC
- Remote
$87,000 - $135,000a year
Testing / Scrum / Sprint / Inventory / Management / Impact Analysis / Status Reports / Collaboration / Scalability / Modeling / Reporting / Systems Engineering / Computer Science / Information Technology / ITIL / Configuration Management / IT Asset ...
Full-Time / Part-Time / Permanent / Temporary / Contract
High School Degree
Bachelor's Degree
NEW
1 day ago
- GovCIO
- Raleigh, NC 27601 (Oakwood Garden Club / Rosengarten Park / Cotton Place area)
- Fully Remote
$198,000 - $225,000a year
This is an outstanding opportunity to demonstrate your service-focused delivery and operations acumen, work alongside GovCIO senior leadership and experts harnessing the latest technologies and develop lasting solutions that improve services for the ...
Contract
SharePoint
Master's Degree
Monday to Friday
NEW
Today
- CBRE
- Raleigh, NC 27608 (Oakwood Garden Club / Hillsborough-Wade / CCGMR area)
- Remote
$90,000a year
Brookfield - Wisconsin - United States of America, Remote - US - Remote - US - United States of America ... Ability to provide efficient, timely, reliable and courteous service to customers. ... Assists the sales team with customer-facing events ...
Full-Time / Part-Time / Temporary / Contract / Internship
Driver's License
NEW
1 day ago
- First Citizens Bank
- Raleigh, NC
- Remote
$150,000 - $250,000a year
This is a remote role that may be hired in several markets across the United States. ... Communicate effectively with internal and external customers, vendors, and partners. ... Understanding of high-level cost and resource estimates for ...
Full-Time / Permanent
Azure
DevOps
Docker
High School Degree
Terraform
7 days ago
- First Citizens Bank
- Raleigh, NC
- Remote
$107,000 - $145,000a year
This is a remote role that may be hired in several markets across the United States. ... Ability to create meaningful metrics and alerting for service health monitoring Reducing manual effort through automation with scripting Skilled with ...
Full-Time / Permanent
High School Degree
Ansible
Splunk
On Call
Java Spring Boot
7 days ago
- CBRE
- Raleigh, NC 27608 (Oakwood Garden Club / Hillsborough-Wade / CCGMR area)
- Remote
$90,000a year
Administrative, Customer Service, Data & Analytics, Project Management ... Impact a range of customer, operational, project, or service activities within own team and other related teams ... ...
Full-Time
Bachelor's Degree
Excel
NEW
6 days ago
- Napaanesthesia
- Raleigh, NC 27601 (Oakwood Garden Club / Rosengarten Park / Cotton Place area)
- Remote
$14.80 - $22.20an hour
Practices excellent customer service skills by answering patient and third-party questions and/or addressing billing concerns in a timely and professional manner. ... Accounts Receivable Representative II (Remote) ... North American Partners in ...
Full-Time
High School Degree
Professional Development Assistance
Paid Time Off
Associate's Degree
Excel
14 days ago

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Software Asset Management Developer (Remote)

Apply on Company Site

Company
First Citizens Bank
Location
Raleigh, NC
Job Type
Full-Time / Permanent
Salary
$102,000 - $140,000 a year

Remote

JavaScript

On Call

CSS

High School Degree

HTML

Bachelor's Degree

Description

Overview

This is a remote role that may be hired in several markets across the United States.

Provides technical solutions within the ServiceNow ITAM products based on configuration best practices. This role is specific to the Software Asset Management team. Responsible for designing, developing, and testing technical solutions through deployment. This is a remote role that may be hired in several markets across the United States.

Responsibilities

Be the technical expert in how to best support IT by configuring ITAM processes using ServiceNow best practices focused on configuration vs. customization
Lead technical efforts in the development, implementation, and maintenance of the ServiceNow application.
Support the engagements efforts for ITAM specific areas, which include software asset management (SAM) and hardware asset management (HAM) implementations.
Experience with ITAM processes that support SAM and HAM.
Advise process owners in their efforts to take advantage of the ServiceNow ITAM Solution's standard capabilities in their efforts to improve their IT processes.
Keep up with the latest ServiceNow releases and advises of upcoming changes or new features.
Lead design workshops focused on ServiceNow Platform and ITAM Solution technology
Complete required documentation such as business requirements for technical aspects of the solution.
Work with other solutions teams to ensure consistency across the platform
Use Agile mythology to draft technically focused user stories, acceptance criteria, and test plans
Create change requests and adhere to all change management delivery processes
Perform knowledge transfer, obtain approvals, and support delivery
Provide technical aspects of project delivery and solution delivery
Develop required portal components
Prepare all deliverables focused on the technology and responsible for quality of configured/developed solution
Responsible for presenting and demoing solutions prior to deployment
Juggle multiple and complex projects/initiatives
Promoting continuous improvement practices for delivery/engagement materials
Available for on call support to technical and project teams during upgrades

Qualifications

Bachelor's Degree and 6 years of experience in Analytics, Modeling or Reporting OR High School Diploma or GED and 10 years of experience in Analytics, Modeling or Reporting

Preferred certifications:

Current certifications with ServiceNow:

- ServiceNow Administrator
- ServiceNow Certified Software Asset Manager
- ServiceNow Certified Hardware Asset Manager

ServiceNow Certified Application Developer

Strongly preferred skills:

At least 5 years of ITAM configuration/implementation experience in complex customer environments.
Demonstrated ability to influence and consult (providing options with pros, cons and risks) in an IT environment, while providing thought leadership to IT sponsors/stakeholders in solving business process and/or technical problems
Experience with Web Technologies (XML, HTML, JavaScript, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, etc.) and working with SaaS technologies
Strong understanding with leading IT and related systems and tools such as Office 365, Teams, Workday, Twilio, etc.
Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity
Proven team player and team builder

This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.

If hired in North Carolina, the base pay for this position is generally between $102,000 and $140,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

: Location
Raleigh, NC

: Salary
Competitive

: Company
First Citizens Bank

Apply on Company Site

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