Entry Level Jobs in Wilmington, NC - NOW HIRING

207 jobs found

- CW IT SUPPORT Inc
- Wilmington, NC
- Remote
$39,000a year
MSP Service Coordinator Looking to join an incredible team in Eastern North Carolina that make a real impact by providing creative, resourceful solutions to challenging problems every day? Come join a team where you can learn continually, gain ...
Entry Level
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship
Paid Time Off
401(k)
Life Insurance
Training Provided
Vision Insurance
NEW
Today
- FHL
- Wilmington, NC
$80,000 - $125,000a year
Be the Driving Force as an Outside Sales Representative in Sumter Hey there, Sumter go-getters! Are you ready to seize an opportunity that will propel your career forward? Infinity Business Group is on the hunt for top-notch individuals like you to ...
Entry Level
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship
Flexible Schedule
Retirement Plan
NEW
Today
- AWP Safety
- Wilmington, NC
$15 - $15
Unlock Your Career Potential in Traffic Safety with AWP Safety – America’s Leading Traffic Management Company! Overview: AWP Safety is on the lookout for motivated individuals to embark on a rewarding career as a Traffic Control Flagger.
Entry Level
Full-Time / Part-Time / Temporary / Contract / Internship
Daily Pay
401(k)
Health Insurance
Employee Assistance Program
Paid Time Off
NEW
Today
- Metlang
- Wilmington, NC
$36.74an hour
Metlang Wilmington, NC Part Time to Full Time Metlang Entry Level Spanish Analytic Linguist – A position with a purpose! Metlang is seeking exceptional bilingual professionals looking to enhance their analytical and translation skills.
Entry Level
Full-Time / Part-Time / Contract
Weekly Pay
Bilingual
Health Insurance
401(k)
Spanish
NEW
2 days ago
- The Joint Chiropractic
- Wilmington, NC
$75,000 - $85,000a year
The Joint Chiropractic Wilmington, NC Full Time F-Sagun Entry Level Looking for a new way of delivering quality chiropractic care? The right adjustment is all it takes. Here at The Joint Chiropractic, we’ve got your back. As one of our doctors, ...
Entry Level
Full-Time
Doctorate
NEW
5 days ago
- Montani Consulting
- Wilmington, NC
$20an hour
Montani Consulting Wilmington, NC Part Time Entry Level Moving. It’s a stressful time, but for Turn Key Lifestyle’s next Move Management Specialist, it’s a time to shine. Turn Key Lifestyle is looking for two compassionate and organized ...
Entry Level
Part-Time
Flexible Schedule
High School Degree
Excel
NEW
6 days ago
- Wilmington, NC
$59,200 - $82,600a year
The Credit Portfolio Associate Analyst II is an entry-level position responsible for participating in a variety of portfolio monitoring activities to identify credit migration in coordination with the Risk Management team. The overall objective of ...
Entry Level
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship
Disability Insurance
Paid Time Off
Health Insurance
Bachelor's Degree
NEW
Today
- Verizon
- Wilmington, NC
$49,000 - $59,000a year
When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by ...
Entry Level
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship
Immediately Hiring
Short Term Disability Insurance
Commission
Employee Discount
Vision Insurance
High School Degree
NEW
Today
- The Phelps Agencies
- Wilmington, NC
The Phelps Agencies Wilmington, NC Full Time Entry Level We are rapidly expanding our presence in the Carolinas and are hiring for open positions for our office in Wilmington NC. This is a full-time opportunity with high levels of growth and high ...
Entry Level
Full-Time
Monday to Friday
Bonus Pay
Excel
NEW
2 days ago
- Insight Pest Solutions LLC
- Wilmington, NC
$45,000 - $55,000a year
Insight Pest Solutions LLC Wilmington, NC Full Time Entry Level INSIGHT PEST SOLUTIONS Equal Opportunity Employer All qualified applicants are encouraged to apply, regardless of race, color, religion, national origin or ancestry, sex, disability, or ...
Entry Level
Full-Time / Temporary
No Experience Required
Life Insurance
Holiday Pay
401(k)
Paid Time Off
NEW
5 days ago
- University of North Carolina Wilmington
- Wilmington, NC
$10 - $20
Temporary Office Support Pool - UNCW 13A University Information: The University of North Carolina Wilmington, the state's coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its ...
Entry Level
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship
High School Degree
Bachelor of Science in Nursing
Bachelor's Degree
NEW
Today
- RHA Health Services
- Wilmington, NC 28412
$15an hour
We are hiring for: Caregiver / Direct Support Professional / DSP / Wilmington Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with ...
Entry Level
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship
High School Degree
Employee Discount
401(k)
Paid Time Off
Driver's License
NEW
1 day ago
- SynergisticIT
- Wilmington, NC 28412
Since 2010 SynergisticIT has helped Jobseekers get employed in the tech Job market by providing candidates the requisite skills, experience and technical competence to outperform at interviews and at clients.The Tech Job market has been affected by ...
Entry Level
Full-Time
Docker
JavaScript
DevOps
C++
Master's Degree
22 days ago
- United States Air Force
- Wilmington, NC 28412
... bodies back in motion When Airmen suffer from illness or injury, their motor functions can be adversely compromised. Providing services that help restore function, improve mobility and relieve pain, Physical Therapists work closely with patients ...
Entry Level
Full-Time / Part-Time / Permanent / Contract
Doctorate
NEW
Today
- Ocean Rose Veterinary Services PLLC
- Wilmington, NC
Ocean Rose Veterinary Services PLLC Wilmington, NC Full Time Entry Level About Us: Highsmith Animal Hospital in Wilmington, NC We are a thriving small animal and exotics veterinary practice dedicated to providing exceptional medical care and ...
Entry Level
Full-Time
Paid Time Off
High School Degree
Health Insurance
8 days ago

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MSP Service Coordinator

Apply on Company Site

Company
CW IT SUPPORT Inc
Location
Wilmington, NC
Job Type
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship
Salary
$39,000 a year

Entry Level

Remote

Paid Time Off

401(k)

Life Insurance

Training Provided

Vision Insurance

Health Insurance

Description

MSP Service Coordinator

Looking to join an incredible team in Eastern North Carolina that make a real impact by providing creative, resourceful solutions to challenging problems every day? Come join a team where you can learn continually, gain knowledge, certifications, and grow your IT skill set in an environment based upon continual improvement and growth. We are looking for resourceful, intentional, competent, detail oriented, and customer-focused entry-level IT technicians to join our growing team as a service coordinator.

Every day presents new challenges and puzzles to solve at CW IT Support, with a chance to learn something new, or provide value with your current knowledge to our clients. The more you learn, the more you can earn at CW IT Support, and we promote learning and growth by offering company paid training and certification testing.

We offer competitive pay, excellent benefits (Health, Dental, Vision, 401k, Life Insurance, Long-term disability), and an opportunity for advancement within the company.

Full-Time Remote position

Our IT Managed Services Provider (MSP) focuses on being the outsourced technology services for SMB customers through Technology Infrastructure Management, Help Desk Support, Security, IT Projects and Strategy. We’re a growing firm located in Wilmington, NC looking for a Service Coordinator.

Overall responsibility:

The MSP Service Coordinator is an entry level position responsible for day-to-day ticket dispatch and coordination. The Service Coordinator is responsible for properly setting up tickets from their inception to completion. This role requires sense of urgency, organization and multitasking, and attention to detail. This includes setting up contacts in the PSA tool, assigning ticket types, subtypes, assigning primary and secondary technician, etc. The Service Coordinator is responsible for the proper documentation of procurement for hardware needed in a service ticket. Lastly, the Service Coordinator would be the administrative assistant to the Service Manager and/or the Director of Operations.

Primary Duties and Responsibilities:

- Answer incoming calls and dispatch support tickets

- Setup tickets properly by ensuring contacts, types, subtypes, resource, etc. are correct

- Able to manage and assign potential problems or outage tickets in a timely manner

- Review all statuses of tickets, schedule all engineers’ tickets for the next day, and touch all tickets with updated notes and calls if applicable

- Follow procurement process with incoming equipment for service tickets

- Keep track of engineer availability for escalation tickets

- Run reporting on the following - Open Ticket Count Per Tech

- Ready to Engage Count overall

- Overdue Tickets Per Tech

- Estimated/Actual Hours worked per Tech weekly.

- All Service Calls for the day

- Out of Office This Week

- Utilization percent by Resource

- Assist with multiple tasks including scheduling, running reports, and assisting with follow-ups

- Ensure all time entries are put in by the technicians daily and confirm daily timesheets

Secondary Role Responsibilities:

- Training, learning, and development of interested skills within role

- Scheduling meetings and running point on daily huddles

- Troubleshooting tickets if time permits

- Documentation on new processes or procedures

- Training New Service Coordinator staff

Qualifications:

- 2 years customer service experience required

- 1 year MSP experience preferred

- Microsoft Office experience

- Windows desktop troubleshooting experience

- AutoTask Ticket system experience preferred

- Procurement experience

Skills:

- Must be highly organized

- Must have a sense of urgency

- Detailed-oriented

- Ability to work in a fast-paced environment

- Possess excellent interpersonal and customer service skills

- Strong written and verbal communication skills

- Must be able to manage time effectively

- Ability to coordinate schedules

Benefits:

- Matching 401k

- 100% paid Health, Dental, Vision insurance for individual / 50% dependent

- 7 Paid Holidays Annually

- 3 weeks PTO annually, 4 weeks at 5 years

- Company paid training and certifications

Compensation:

- $39k/yr starting salary

Our core values:

- We believe in constant & never-ending improvement & development . We strive to continually improve ourselves, both personally and professionally. We believe if you aren't growing, you are dying. We must continue to improve in all that we do and become better every day.

- We deliver outstanding customer service. We must over-deliver and exceed client expectations if we expect to grow, retain clients, and receive referrals. We focus on proactive communication, meet our deadlines, and have exceptional follow-up. We work with integrity and do what we say we are going to do. When we fail to deliver, we go above and beyond to make it right.

- We add more value to our clients than ANYONE else in our industry. We focus on value delivered, and find ways to continually improve our offerings, delivering service at competitive prices, and ensuring that our clients are better protected and better served than they can get anywhere else. This also means we never stop finding ways to improve the quality of our client's systems and lives.

- We focus on growth & profitability, for the sake of our employees, our clients, our community, and the world! Without profit, there is no life in a business. Revenue is vanity, profit is sanity. With profit, we can change lives, improve, grow, and fulfill our mission. Without it, it doesn't matter how good we are, we will not survive to help anyone.

- We believe in Extreme Ownership . The core leadership principle from Jocko Willink's book, Extreme Ownership, this principle is talking about ownership up and down the chain of command. There are no excuses. There is no one else to blame. You must own everything in your world, and everything that affects your mission. We accept responsibility for our actions (or lack of action) and avoid living in denial.

- We are hungry and always strive to do more. Hunger is a key element of what we believe makes teams members and companies successful. Always striving to be more productive, to take on new challenges and tasks, and to perform at the highest level. Laziness is not tolerated here. It is important to carry your own weight so that the team can rely on you.

- We focus on results first. Results matter. Period. As a company, and as individuals, we focus on results, measuring our performance, and pushing to hit our goals.

: Location
Wilmington, NC

: Company
CW IT SUPPORT INC

Apply on Company Site

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