Customer Service Jobs in Jersey City, NJ - NOW HIRING

54,540 jobs found

- Fidelity Investments
- Jersey City, NJ
$39,000 - $61,000a year
Are you a person who is driven and motivated by offering BEST IN CLASS customer service to financial services clients? ... strong relationships while providing a superior level of customer service. ... Fidelity Investments Operations & Services ...
Full-Time
Paid Time Off
Monday to Friday
Tuition Reimbursement
High School Degree
Parental Leave
NEW
6 days ago
- Hemant Jiwnani - State Farm Agent
- Jersey City, NJ
$40,000 - $60,000a year
As a Customer Service Representative - State Farm Agent Team Member with Hemant Jiwnani - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. ..
Full-Time / Part-Time
Health Insurance
Bilingual
Spanish
Paid Time Off
NEW
Today
- The Home Depot
- Jersey City, NJ
$15 - $18an hour
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. ... The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account ...
24 days ago
- Home Depot
- Jersey City, NJ
$15 - $18an hour
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. ... The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account ...
NEW
Today
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- LVMH Perfumes & Cosmetics
- Jersey City, NJ 07399
- Remote
$95,000 - $110,000a year
The Manager, Customer Service Training & Quality is in charge of training and coaching the Customer Service (CS) team on brand & products, customer service processes, tools & remote selling ceremony. ... Create the environment for the Customer ...
French
CRM
PowerPoint
Excel
NEW
1 day ago
- Infobip
- Jersey City, NJ 07399
- Remote
$100,000 - $120,000a year
Work closely with Customer Growth Executives on your squad to develop proper account planning and customer journey mapping to increase the value of our offering and grow each partnership/account. ... Key Account Executive (Customer Service Platforms)
Full-Time
Health Insurance
Life Insurance
Parental Leave
Paid Time Off
Dental Insurance
NEW
3 days ago
- Tawanda Jackson - State Farm Agent
- Jersey City, NJ
$40,000 - $65,000a year
Customer Service Representative ... We are located in Jersey City, NJ and help customers with their insurance and financial services needs, including: Auto insuranceHome insuranceLife insuranceRetirement planning State Farm agents are independent ...
NEW
Today
- American Red Cross
- Jersey City, NJ
$20.78an hour
When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. ... AmeriCorps, the federal agency that brings people together through service, and its partners - ...
Dental Insurance
Monday to Friday
Health Insurance
High School Degree
Vision Insurance
NEW
Today
- Walgreens
- Jersey City, NJ 07305 (Droyer's Point / Greenville / Country Village area)
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.
Part-Time / Temporary
Flexible Schedule
NEW
Today
- NSi Industries LLC
- Jersey City, NJ
The primary functions of the Customer Service Representative are to assist internal and external customers by providing product and service information and resolving customer issues. ... Customer Service Representative - HVAC Division SupcoFor over ...
Full-Time / Contract
Monday to Friday
Vision Insurance
Dental Insurance
High School Degree
Health Insurance
NEW
Today
- HMG Careers
- Jersey City, NJ
- Remote
About the job Remote - Customer Service Sales ... Sales or customer service experience is advantageous but not mandatory. Your Qualifications: Laptop or computer with camera is required. Possession of, or willingness to obtain a life & health license.
Full-Time
Flexible Schedule
Commission
Health Insurance
NEW
Today
- Macy's
- Jersey City, NJ 07310 (The Village / Horseshoe / Newport area)
They see the store through the customers' eyes, leading initiatives to increase shopper loyalty while upholding Macy’s standards for customer service. ... Customer Service Excellence: ... Whether you’re helping a customer find the perfect gift, ...
Full-Time
Flexible Schedule
401(k)
Commission
Employee Discount
Paid Time Off
Tuition Reimbursement
21 days ago
- Remote Jobs Online
- Jersey City, NJ
- Remote
We are recruiting those who have a background in health care, ware house worker, delivery drivers, customer service, etc - we welcome all backgrounds so long as you're ready to learn You must apply on our website only. Our paid focus group members ...
Full-Time / Part-Time
Entry Level
Training Provided
NEW
Today
- ZipRecruiter
- Jersey City, NJ
Generally be in charge of customer service and assist in navigating association requirements and offerings. Tasks will include but are not limited to the following responsibilities. Responsibilities: · Coordinate move in move outs · Coordinate ...
High School Degree
NEW
Today
- Domino's Franchise
- Jersey City, NJ
Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service. Your job responsibilities would include (but are not limited to): Greeting customers and taking orders with a smile!
NEW
Today
- Postal Jobs Resource
- Jersey City, NJ 07305 (Droyer's Point / Greenville / Country Village area)
In this role, you will provide a range of sales and customer support services, primarily assisting customers at the counter in postal branches. ... Apply for USPS Jobs in New Jersey with Confidence Don't wait to begin your USPS career as a Window ...
No Experience Required
Paid Time Off
Retirement Plan
Life Insurance
Health Insurance
NEW
Today
- Precision Accounting International
- Jersey City, NJ
As a Customer Service Representative,(Insurance) you will be the first point of contact for customers, providing assistance, resolving inquiries, and ensuring a positive customer experience. ... Minimum 1-3 year’s in Customer Service in Insurance ...
Full-Time / Part-Time
NEW
Today
- Kacey Padlo - State Farm Agent
- Jersey City, NJ
As a Customer Service Representative - State Farm Agent Team Member with Kacey Padlo - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. ...
Paid Time Off
401(k)
Free Food
401(k) Matching
Bilingual
NEW
Today
- Domino's Franchise
- Jersey City, NJ
Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service. Your job responsibilities would include (but are not limited to): Greeting customers and taking orders with a smile!
NEW
Today
- Alberto Santana - State Farm Agent
- Jersey City, NJ
As a Customer Service Representative - State Farm Agent Team Member with Alberto Santana - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. .
Health Insurance
Paid Time Off
NEW
Today

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Senior Representative, Inbound Customer Service- Alternative...

Apply on Company Site

Company
Fidelity Investments
Location
Jersey City, NJ
Job Type
Full-Time
Salary
$39,000 - $61,000 a year

Paid Time Off

Monday to Friday

Tuition Reimbursement

High School Degree

Parental Leave

Description

Job Description:

Are you a person who is driven and motivated by offering BEST IN CLASS customer service to financial services clients? Do you enjoy talking about the markets, niche investments and finding answers for and investigation solutions to the problems of your clients and internal partners?

In the Alternative Investments Service space, you will be an integral part of a dynamic team that handles sophisticated products and provides resolution to queries that come your way via inbound phone calls or emails. We want you to feel empowered and appropriately trained to resolve most issues for our clients and will act as the first point of contact to customers, providing a dedicated and balanced approach by building customer confidence and earning their trust.

Our Alternative Investment Service Associate is a critical member of Fidelity’s Operations & Services Group (OSG). In this role you will be responsible for processing client transactions accurately and expeditiously. Attention to detail and accuracy is critical for this role! The associate should be comfortable and capable of handling high volume workloads as well as managing multiple client requests/issues that must be completed within a tight timeframe. You will also be responsible for monitoring adherence to internal guidelines in addition to building and maintaining strong relationships while providing a superior level of customer service. In this position, the associate will be responsible for having the technical expertise to respond to inquiries related to transaction processing.

The Expertise and Skills You Bring

High school diploma with a college degree preferred
One year + of Client responding customer services experience highly preferred (Receiving Inbound Calls and Responding)
Alternative Investments experience is a major plus
Handle inbound phone calls and emails from clients and assisting them with inquiries regarding AI Products
Create lifetime relationships and playing a meaningful role in the customer experience
You will possess excellent interpersonal and communication skills (written and oral) to engage with clients and internal partners to provide them with the best service experience
You will identify the clients’ needs, clarify information, research every issue, and offer the best solutions and/or alternatives available
Your strong organizational and time-management skills and ability to prioritize decisions in a fast-moving environment
Take initiative to work on ad hoc projects when required
Collaborate and build strong relationships across different teams within the organization
Identifying clients’ needs; clarifying information provided; researching their issues and providing appropriate solutions or alternatives to solve their queries
Providing clear and concise communication to internal and external business partners
Tracking and monitoring outstanding issues and providing timely updates to clients

Note: Fidelity will not provide immigration sponsorship for this position.

The Team

Fidelity Investments Operations & Services Group (OSG) provides superior customer service to Fidelity's Institutional Products Group's businesses through innovation, dedication, and commitment to excellence. With eight operating divisions located throughout the country, OSG provides securities execution, clearance, and information management services to retail, institutional, and correspondent clients. OSG performs tens of thousands of over the counter, listed equities, options, bonds, and mutual fund transactions daily.

The base salary range for this position is $39,000-$61,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.

We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Certifications:

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Procurement / Operations

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