Hotel Front Desk Jobs in Chicago, IL - NOW HIRING

137 jobs found

- Talbott Hotel Chicago
- Chicago, IL 60611 (Near North Side area)
$23 - $25
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. ... Greet and welcome all guests approaching the Front ...
Full-Time
Daily Pay
Vision Insurance
401(k)
Employee Assistance Program
High School Degree
15 days ago
- Aimbridge Hospitality
- Chicago, IL 60684 (Near West Side area)
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels.
Full-Time
Paid Time Off
Health Insurance
Retirement Plan
Vision Insurance
Employee Assistance Program
NEW
5 days ago
- Thompson Chicago
- Chicago, IL 60611 (Near North Side area)
$60,000 - $65,000a year
Minimum of two years of hotel front desk supervisory experience, experience handling cash, accounting procedures, and general administrative tasks. ... Job descriptionDirectly supervises all front office personnel and ensures proper completion of ...
Full-Time
Flexible Schedule
10 Hour Shift
Flash
Dental Insurance
Vision Insurance
15 days ago
- Titan Security
- Chicago, IL 60661 (Near West Side area)
$17 - $20an hour
Experience: 1 year in a hospitality-focused environment (such as hotel front desk receptionist, concierge, guest service). Registrations: Valid PERC or the ability to obtain/maintain a PERC through IDFPR. High School diploma or general education ...
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship
Dental Insurance
GED
Paid Time Off
High School Degree
Excel
NEW
2 days ago
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- Hyatt
- Chicago, IL
$60,000 - $65,000a year
Minimum of two years of hotel front desk supervisory experience, experience handling cash, accounting procedures, and general administrative tasks. ... Directly supervises all front office personnel and ensures proper completion of all front office ...
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship
Flexible Schedule
10 Hour Shift
Vision Insurance
Health Insurance
Paid Time Off
NEW
Today
- Sage Hospitality
- Chicago, IL 60611 (Near North Side area)
$23 - $26an hour
Front Desk & Guest Services ... Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. ... Regularly calculates and/or posts monies, receipts, guest accounts ...
Full-Time
Short Term Disability Insurance
Referral Program
Vision Insurance
Employee Assistance Program
High School Degree
NEW
4 days ago
- Sage Hospitality
- Chicago, IL 60611 (Near North Side area)
$23 - $26an hour
Front Desk & Guest Services ... Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. ... Regularly calculates and/or posts monies, receipts, guest accounts ...
Full-Time
Health Insurance
Employee Assistance Program
Vision Insurance
401(k)
Short Term Disability Insurance
NEW
4 days ago
- Extra Space Storage
- Chicago, IL
$150,000 - $200,000a year
Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i. e. car rental, RV rental, storage rental, apartment rental, etc. ) Property Management, ...
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship
Bilingual
Paid Time Off
401(k)
Health Savings Account
Spanish
30+ days ago
- ExtraSpace Storage
- Chicago, IL
$19.5 - $20.0an hour
Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i. e. car rental, RV rental, storage rental, apartment rental, etc. ), Property Management, ...
High School Degree
Health Savings Account
401(k)
Paid Time Off
13 days ago
- Sage Hospitality
- Chicago, IL 60611 (Near North Side area)
$18 - $30an hour
Front Desk & Guest Services ... Provide information concerning the hotel and the city to the guests and service their immediate needs as thoroughly as possible. ... Great discounts on Hotels, Restaurants, and much more Eligible to participate in the ...
Full-Time
Vision Insurance
Employee Assistance Program
Referral Program
Health Insurance
401(k)
19 days ago

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The Talbott Hotel - Front Desk Agent - Newly Renovated Autograph...

Apply on Company Site

Company
Talbott Hotel Chicago
Location
Chicago, IL 60611 (Near North Side area)
Job Type
Full-Time
Salary
$23 - $25

Daily Pay

Vision Insurance

401(k)

Employee Assistance Program

High School Degree

Retirement Plan

Paid Time Off

Dental Insurance

Description

Job Summary

Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.

Responsibilities

QUALIFICATIONS:

High School diploma or equivalent required; College course work in related field helpful.
Experience in a hotel or a related field preferred.
Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers.
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful high pressure situations.
Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests.
Must be able to work with and understand financial information and data and basic arithmetic functions.
Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing
Ability to read comprehend and write simple instructions and/or short correspondence and memos
Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations
An operational knowledge of Microsoft Office suite
Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays
Holds an understanding of hotel products and guest services (i.e. lifestyle full service resort etc)
Ability to participate in the creation of an enjoyable work environment

RESPONSIBILITIES:

Approach all encounters with guests and associates in a friendly service oriented manner.
Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
Comply at all times with Aimbridge Hospitality policies standards and regulations to encourage safe and efficient hotel operations.
Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times.
Maintain proper operation of the telephone switchboard and ensure that all Aimbridge Hospitality performance standards are met.
Handle requests for information mail and messages in an efficient and courteous manner.
Answer guest inquires about hotel service facilities and hours of operation.
Answer inquiries from guests regarding restaurants transportation entertainment etc.
Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow rate quoting scenario.
Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology.
Have knowledge of and assist in emergency procedures as required.
Handle check-ins and check-outs in a friendly efficient and courteous manner.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms.
Use proper two-way radio etiquette at all times when communicating with other associates.
As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members
Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel.
Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds
Access to back of house areas of the hotel and sensitive information
Demonstrated ability to handle cash prepare and deposit cash drops secure and balance bank
Interact and occasionally have unsupervised contact with guests and/or colleagues
Access and control to sensitive areas in the hotel premises including Master Keys and/or guestrooms Storage/Liquor Room and secured file cabinets
Drive safely on behalf of the company for business reasons
Maintain a high level of trust and responsibility
Represent the company with certain level of reputation and good character as well as exercise sound judgement
Compensation range is $23.00 - $25.00 based on experience.

Property Details

Located in Chicago’s Gold Coast Historic District, our newly renovated hotel is ranked “best of” by many travel sites. It’s perfect for those who appreciate the impeccable, the refined, and the clever, all delivered with an elegant wit. Just steps away from the iconic Magnificent Mile on Michigan Avenue, our hospitality is for guests who savor the finer things but are not interested in formality. Talbott Hotel is defined by its timeless modern architecture, well-appointed yet comfortable décor, and exceptional personalized customer service.We have top-of-the-line amenities and behind-the-scenes technologies, but we are most proud of the awards and accolades that praise our welcoming staff.

About Evolution Hospitality

As the dedicated lifestyle vertical at Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as restaurants, bars, and lounges throughout North America. At Evolution Hospitality, our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. And it’s this magical combination of brilliant, caring individuals that makes Evolution Hospitality the world-class operation it is today.

Company Overview

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits

After an initial waiting period those hired into full time positions are eligible for a competitive benefits package that includes the following:

Now offering Daily Pay! Ask your Recruiter for more details
Medical Dental and Vision Coverage
Short-Term and Long-Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan

Compensation Min

USD $14.16/Hr.

Compensation Mid

USD $17.69/Hr.

Compensation Max

USD $21.23/Hr.

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