Front Desk Jobs in Phoenix, AZ - NOW HIRING

661 jobs found

- Marriott International
- Phoenix, AZ 85004 (Encanto / Central City area)
$53,000 - $67,000a year
Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. ... Performs all duties at the Front Desk as necessary. ... Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office ...
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship
Immediately Hiring
Tuition Assistance
401(k)
Disability Insurance
Employee Stock Purchase Plan
High School Degree
NEW
Today
- Pet Paradise Resort
- Phoenix, AZ 85003 (Encanto / Central City area)
$14.75an hour
NTIAL FUNCTIONS OF OUR FRONT DESK ASSOCIATE INCLUDE: ... Front Desk Associate. Starting Rate: $14. 75/hour ($0. 50 increase 6 months from hire date, additional $0. 50 increase on annual anniversary date)PERKS AND BENEFITS: Opportunity for ...
Full-Time / Part-Time
Employee Assistance Program
Dental Insurance
Vision Insurance
401(k)
Training Provided
8 days ago
- NFC Amenity Management
- Phoenix, AZ 85003 (Encanto / Central City area)
$17 - $18an hour
A typical day at one of our front desks… As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home.
Contract
Weekly Pay
Short Term Disability Insurance
Vision Insurance
Health Insurance
Training Provided
8 days ago
- Fairfield Inn & Suites Phoenix Midtown
- Phoenix, AZ 85003 (Encanto / Central City area)
$16 - $18an hour
Then you might be an excellent fit for the hotel front desk agent position on our guest services team! ... At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred About Company Where timeless ...
Flexible Schedule
High School Degree
8 days ago
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- Henderson
- Phoenix, AZ 85003 (Encanto / Central City area)
$16an hour
Job DescriptionThe Homewood Suites by Hilton-Phoenix Airport South is currently seeking an experienced Front Desk Agent for our 125-room limited service hotel. Job duties include: 1. Register and process guests promptly upon arrival and departure ...
Part-Time
24 days ago
- Embassy Suites Phoenix Downtown North
- Phoenix, AZ 85012 (Encanto area)
Up to $16.5an hour
2+ years' Front Desk experience. OnQ experience a huge PLUS! High school diploma or general education degree (GED); or equivalent combination of education and experience. Our Associates Love Amazing opportunities for career advancement across HVMG
Full-Time / Part-Time
Dental Insurance
Vision Insurance
High School Degree
401(k)
Paid Time Off
NEW
6 days ago
- Valle Del So
- Phoenix, AZ
$17.5an hour
The Front Desk Administrator is responsible for data collection, data reporting, general administrative duties, and will assist and support Valle staff as directed by the Director or Office Coordinator. Salary: $17. 50/hour Benefits 401(k)
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship
Flexible Schedule
Vision Insurance
Paid Time Off
Bilingual
401(k)
30+ days ago
- Sage Counseling Inc
- Phoenix, AZ 85003 (Encanto / Central City area)
- Remote
Up to $23an hour
We are actively looking for a Full-Time Front Desk Coordinator to provide support to our team of Client Services Associates, including training, escalated call support, and coverage when needed. The ideal candidate for this position is an organized, ...
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship
High School Degree
401(k)
Monday to Friday
Life Insurance
Advancement Opportunities
NEW
2 days ago
- at Marriott Vacations Worldwide in Phoenix,...
- Phoenix, AZ (Desert View area)
As a Specialist Sales Front Desk , you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. ... To Become a Specialist Sales Front Desk:
Full-Time / Part-Time / Permanent
Flexible Schedule
Tuition Reimbursement
401(k)
NEW
Today
- PCRK Group
- Phoenix, AZ
The Front Desk Associate (FDA) at PCRK Group plays a crucial role in ensuring an exceptional customer experience from the moment a guest walks through our doors. ... Previous experience in customer service or front desk roles is preferred.
Full-Time / Part-Time / Permanent / Temporary / Contract
Flexible Schedule
Paid Time Off
Health Insurance
Referral Program
Vision Insurance
NEW
Today
- Turning Point Action
- Phoenix, AZ
Turning Point Action is seeking a part-time Front Desk Administrator who will be responsible for managing our front desk reception area and perform a variety of administrative tasks for the office. ... Maintain reception and front desk area
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship
Monday to Friday
NEW
Today
- Troon Golf
- Phoenix, AZ
Pinewood Country Club is excited to announce the exceptional career opportunity of full-time Front Desk Agent. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the clubs managed by ...
Full-Time
GED
High School Degree
Excel
NEW
4 days ago
- Massage Envy
- Phoenix, AZ 85054 (Desert View area)
- Signing Bonus
From $17an hour
As a Front Desk Associate at our Massage Envy Maple Grove franchised location, you'll join a wellness community that's 35,000 strong. And you have a meaningful role to play as you: Help clients understand the benefits of regular massage, skin care ...
Full-Time
Commission
High School Degree
NEW
5 days ago
- Dogtopia
- Phoenix, AZ
... that will be the first point of contact as a Front Desk Team Member. ... Maintains a neat and organized Front Desk team and area at all times. ... Maintains a neat and organized Front Desk team and area at all times. This includes holding team ...
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship
Immediately Hiring
Monday to Friday
NEW
Today
- Motel 6
- Phoenix, AZ 85003 (Encanto / Central City area)
Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments.
Flexible Schedule
Advancement Opportunities
NEW
4 days ago
- MCR Hotels
- Phoenix, AZ 85003 (Encanto / Central City area)
Be knowledgeable of the front desk computer system. ... Front Desk Agent at the Hampton Inn Phoenix Biltmore is responsible for providing overall positive guest experience while managing the customer-facing administrative processes of the hotel.
Full-Time
Vision Insurance
NEW
4 days ago
- Woodspring Phoenix
- Phoenix, AZ 85085 (Deer Valley area)
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. ... Greet and welcome all guests approaching the Front ...
Full-Time
Daily Pay
Vision Insurance
Paid Time Off
Retirement Plan
High School Degree
17 days ago
- Extended Stay East Chandler Ave
- Phoenix, AZ 85048 (Ahwatukee Foothills area)
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. ... Greet and welcome all guests approaching the Front ...
Full-Time / Part-Time
Daily Pay
Paid Time Off
High School Degree
Dental Insurance
401(k)
25 days ago
- Extended Stay East Chandler Ave
- Phoenix, AZ 85048 (Ahwatukee Foothills area)
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. ... Greet and welcome all guests approaching the Front ...
Full-Time
Daily Pay
Dental Insurance
Paid Time Off
401(k)
Employee Assistance Program
NEW
6 days ago
- Holiday Inn & Suites Phoenix Airport North
- Phoenix, AZ 85008 (Camelback East area)
Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards. ... Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. ... Front Office Operations US-AZ-Phoenix
Part-Time
High School Degree
NEW
4 days ago

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Front Desk Manager

Apply on Company Site

Company
Marriott International
Location
Phoenix, AZ 85004 (Encanto / Central City area)
Job Type
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship
Salary
$53,000 - $67,000 a year

Immediately Hiring

Tuition Assistance

401(k)

Disability Insurance

Employee Stock Purchase Plan

High School Degree

Life Insurance

401(k) Matching

Health Savings Account

Adoption Assistance

Paid Time Off

Parental Leave

Wellness Reimbursement

Description

Job Description

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

•High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

•2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Maintaining Guest Services and Front Desk Goals

•Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

•Develops specific goals and plans to prioritize, organize, and accomplish your work.

•Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

•Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

•Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.

•Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed goals.

Supporting Management of Front Desk Team

•Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

•Encourages and building mutual trust, respect, and cooperation among team members.

•Serving as a role model to demonstrate appropriate behaviors.

•Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

•Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

•Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.

Ensuring Exceptional Customer Service

•Provides services that are above and beyond for customer satisfaction and retention.

•Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

•Responds to and handles guest problems and complaints.

•Sets a positive example for guest relations.

•Empowers employees to provide excellent customer service.

•Observes service behaviors of employees and provides feedback to individuals.

•Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.

•Ensures employees understand customer service expectations and parameters.

•Interacts with guests to obtain feedback on product quality and service levels.

•Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Managing Projects and Policies

•Implements the customer recognition/service program, communicating and ensuring the process.

•Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

•Supervises same day selling procedures to maximize room revenue and control property occupancy.

•Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.

•Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

Supporting Human Resource Activities

•Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

•Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.

•Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.

•Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.

•Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

•Participates in employee progressive discipline procedures.

Additional Responsibilities

•Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

•Analyzes information and evaluating results to choose the best solution and solve problems.

•Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

•Performs all duties at the Front Desk as necessary.

•Runs Front Desk shifts whenever necessary.

•Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.

The salary range for this position is $53,000 to $67,000 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

About the Team

At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

: Location
Phoenix, AZ 85004

: Company
Marriott International

Apply on Company Site

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