Customer Service Jobs in Sioux Falls, SD - NOW HIRING

1,861 jobs found

- The Goal Family of Companies
- Sioux Falls, SD
$15 - $18an hour
2+ years call center customer service or retail customer service position ... We believe happy employees lead to happy customers, and we are looking for individuals who share our passion for delivering exceptional service while thriving in a ...
Full-Time / Part-Time
Entry Level
Tuition Reimbursement
Dental Insurance
Health Savings Account
Monday to Friday
15 days ago
- The Goal Family of Companies
- Sioux Falls, SD
$15 - $18an hour
2+ years call center customer service or retail customer service position ... We believe happy employees lead to happy customers, and we are looking for individuals who share our passion for delivering exceptional service while thriving in a ...
Full-Time / Part-Time
Entry Level
Paid Time Off
Tuition Reimbursement
Monday to Friday
Life Insurance
15 days ago
- Graybar
- Sioux Falls, SD 57117
$20an hour
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. ... Customer Service Personnel
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship
Paid Time Off
401(k)
No Weekends
Employee Stock Ownership Plan
Life Insurance
NEW
2 days ago
- Envoy Air Inc
- Sioux Falls, SD 57104
$16.29an hour
Customer Service Airport Operations ... Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger’s trip.
Full-Time / Part-Time
Immediately Hiring
No Experience Required
High School Degree
LGBT
401(k)
Health Insurance
8 days ago
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- Aire Serv
- Sioux Falls, SD 57104
$40,000 - $60,000a year
As a Customer Service Representative, you'll be the voice of our company, ensuring customer satisfaction and driving our business forward. ... Excellent customer service can't happen without happy, motivated, and committed employees.
Full-Time / Part-Time / Contract
Uniform Provided
Bilingual
Health Insurance
CRM
Dental Insurance
NEW
1 day ago
- Kwik Trip, Inc
- Sioux Falls, SD 57101
$16 - $21
Our Food/Guest Service coworkers give the best customer and food service experience in clean, state of the art facilities. ... Customer Service, Food, Cashier, Cook, Server. Kwik Trip, Inc. is a family-owned, Midwest company, in operation since 1965.
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship
Paid Time Off
401(k)
Health Insurance
NEW
Today
- Omni Interactions, Inc
- Sioux Falls, SD
- Remote
$14 - $20
Proven track record in customer service and delivering outstanding customer care ... Customer Service/Support ... You cannot use Mobile home internet or Satellite internet service. 🪟Operating system of Windows 10 or Windows 11 (some clients may ...
Contract
Android
Overtime
NEW
Today
- Ty Teveldal - State Farm Agent
- Sioux Falls, SD
$50,000 - $75,000a year
As a Customer Service Representative - State Farm Agent Team Member with Ty Teveldal - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. ... Previous customer ...
401(k)
NEW
5 days ago
- Avera
- Sioux Falls, SD 57117
$17.5 - $22.0an hour
The HME Customer Service Representative is accountable for serving as an on-site resource for services and processing referrals/sales/rentals as appropriate for branch location. + Contacts the appropriate service line representative when additional ...
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship
Monday to Friday
Paid Time Off
Health Insurance
NEW
1 day ago
- Midco
- Sioux Falls, SD
- Remote
$1,000 - $1,500
Accurately record customer transactions, establish accounts for new customers, and complete all necessary requirements for installs, service changes, repairs, and all other customer transactions. ... Work closely with the internal team members and ...
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship
Commission
Monday to Friday
High School Degree
Paid Time Off
401(k)
NEW
Today
- Stan Houston Equipment
- Sioux Falls, SD
$18 - $20
Previous experience in a customer service or retail environment is preferred ... Do you like socializing and interacting with customers? ... Greet customers in a friendly and professional manner, assist them with product inquiries, provide ...
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship
Monday to Friday
Employee Discount
Disability Insurance
Retirement Plan
High School Degree
NEW
Today
- Kwik Trip
- Sioux Falls, SD 57104
$16 - $20
Our Food/Guest Service coworkers give the best customer and food service experience in clean, state of the art facilities. ... Customer Service, Food, Cashier, Cook, Server. Kwik Trip, Inc. is a family-owned, Midwest company, in operation since 1965.
401(k)
Paid Time Off
Health Insurance
27 days ago
- Walmart
- Sioux Falls, SD
As a Customer Service Representative at Walmart, you will play a vital role in ensuring exceptional customer experiences within our retail environment. ... Joining the Walmart team as a Customer Service Representative offers the opportunity to ...
Full-Time / Part-Time / Permanent / Temporary / Contract
High School Degree
NEW
Today
- The Goal Family of Companies
- Sioux Falls, SD
The Customer Service Supervisor will assist in the recruiting, hiring, training and ongoing development of Customer Service Representatives. ... Directly or through its subsidiaries, GSS Data Services, Launch Servicing (“Launch”) and Turnstile ...
Full-Time
Life Insurance
Paid Time Off
Mid Level
Health Savings Account
Tuition Reimbursement
27 days ago
- Dacotah Bank
- Sioux Falls, SD 57106
As a Customer Service Representative (CSR) at Dacotah Bank, you connect with our customers to build trusted relationships and help them achieve their financial goals. ... World Class Customer ServiceDevelop Customer RelationshipsManages Retail ...
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship
Wellness Reimbursement
Paid Time Off
Health Insurance
Associate's Degree
NEW
2 days ago
- Diamond Mowers
- Sioux Falls, SD 57104
Technical Customer Service Representative will report to the Customer Support Supervisor and is responsible for answering inbound customer calls, emails, and addressing customer needs with a sense of urgency and ownership. ... Follows through on ...
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship
High School Degree
CRM
Monday to Friday
NEW
Today
- IRA Financial
- Sioux Falls, SD
Maintain in-depth knowledge of IRA Financials’ products and services. Provide accurate information and recommendations to customers based on their needs. ... The Customer Service Specialist is responsible for addressing client inquiries, ...
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship
Vision Insurance
Paid Time Off
No Nights
401(k)
Health Insurance
NEW
Today
- Remote Customer Service
- Sioux Falls, SD 57198
- Remote
As a Remote Customer Service Representative, you'll provide exceptional customer service from the comfort of your own home. ... Join our team and provide exceptional customer service from the comfort of your own home! Remote Customer Service
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship
Flexible Schedule
High School Degree
NEW
1 day ago
- Cimarron Label
- Sioux Falls, SD
Provide effective customer service for all external and internal customers by utilizing knowledge of company products and programs. ... Enters customer information and specifications into computer software. ... Understanding of customer relations, ...
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship
Vision Insurance
Day Shift
Dental Insurance
High School Degree
Paid Time Off
NEW
Today
- Heiman Fire Equipment
- Sioux Falls, SD
The Customer Service, Sales, and Website Support representative is responsible for providing effective customer service for all internal and external customers and Heiman sales team members by phone, email, and live chat. ... customer service ...
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship
High School Degree
Salesforce
Excel
NEW
4 days ago

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Customer Service Representative

Apply on Company Site

Company
The Goal Family of Companies
Location
Sioux Falls, SD
Job Type
Full-Time / Part-Time
Salary
$15 - $18 an hour

Entry Level

Tuition Reimbursement

Dental Insurance

Health Savings Account

Monday to Friday

401(k)

Health Insurance

Paid Time Off

Life Insurance

Parental Leave

Vision Insurance

Excel

Description

At Goal Solutions we believe our employees are our greatest asset. We are an employee-focused company, committed to fostering a supportive and inclusive workplace where personal growth, work-life balance, and well-being are prioritized. We believe happy employees lead to happy customers, and we are looking for individuals who share our passion for delivering exceptional service while thriving in a positive environment.

If these values resonate with you, we encourage you to apply for one of our Customer Service Representatives in Sioux Falls, SD.

Full Time Shifts: Monday-Friday 10:30am-7pm*

*Mon – Fri 10:30am-7pm qualifies for 10% shift differential on ALL hours!

Part Time Shift: Monday-Friday 1-5pm

CSR I Pay Range: $15-$18 + up to $450/month bonus

CSR II Pay Range: $18-$20 + up to $500/month bonus

Enjoy our perks like:

Free snacks in the office
14 paid holidays every year
The best work culture you’ve ever known!

Full timers also enjoy:

3-week vacation accrual
401(k) + company match up to 4%
Medical, dental, and vision coverage
Annual HSA contribution of $1,650
Life insurance, disability, and critical illness
Tuition reimbursement program
Paid Parental Leave
$2,000 Vacation Incentive Plan after 3 years + $1,000 Sabbatical Day
Community funds, wellness funds, and more

Job Description:

The Customer Service Representative role encompasses key responsibilities which may include answering inbound calls, making outbound calls, responding to emails, and performing administrative projects. Inbound calls primarily consist of borrowers inquiring about the servicing of their consumer loan account. Outbound calls primarily consist of returning voice mails and calling borrowers to inform or remind them of their repayment options. Ideal candidates will demonstrate strong attention to detail and the ability to adhere to various rules and regulations related to consumer loans across multiple clients. Administrative responsibilities primarily include procedural tasks such as recording and tracking documents, phone call or email follow-up and special fact gathering assignments as needed.

Responsibilities:

Perform responsibilities following standard operating procedures to meet or exceed documented service level goals
Have a high degree of awareness and understanding of information security
Answer inbound calls and reach first touch resolution on borrower questions or issues
Make outbound calls to respond to customer voice mails, provide loan updates, and provide options or counseling to borrowers in need of repayment assistance
Respond to customer emails and mail
Record customer interactions, open/close activities in system of record
Perform administrative functions such as document tracking and recording, payment tracking and recording, legal tracking and reporting, and ad-hoc projects as needed
Follow and understand all compliance and operational guidelines to ensure major areas of responsibilities are completed to compliance guidelines and standards

Essential Functions:

Regular and punctual attendance
Answer customer inquiries
Adhere to policies and procedures
Complaint resolution that aligns with Goal’s core values
Customer retention and relationship building
Documentation and data entry

Work Environment and Physical Demands:

Ability to stand / sit for extended hours of time
Ability to remain at workstation for long periods of time
Ability to work in an environment with a moderate to loud noise level
Heavy keyboard/mouse usage required with repetitive movements

Basic Minimum Requirements:

2+ years call center customer service or retail customer service position
Proficiency in Microsoft Outlook, Word, and Excel
Workflow management experience
Ability to follow documented Best Practices and Standard Operating Procedures
Ability to communicate in a clear, concise, and professional manner
Ability to prioritize, be organized, and manage time effectively to meet service level goals

Bonus points if you have:

Consumer finance or student loan experience
An eagerness to learn and grow your leadership skills
A drive to succeed, a sense of urgency, and a passion for your work
An all-around team player attitude

Learn more about our benefits by viewing our 2025 Employee Benefits Brochure.

Goal Solutions, LLC (“Goal” or the “Company”) is an innovative consumer loan servicing and asset management company providing comprehensive and customizable solutions driven by technology, analytics, and industry expertise.

Directly or through its subsidiaries, GSS Data Services, Launch Servicing (“Launch”) and Turnstile Capital Management (“TCM”), Goal provides primary servicing, asset management, collections management, direct collections, administration, and treasury services. Key markets we serve include residential solar, home improvement, student finance, and a growing number of personal loan providers. Currently Goal serves a variety of clients including hedge funds, traditional banks, ABS structures, insurance companies, investment banks, and colleges and universities with over $30B in assets under management.

Goal will continue to grow the business both organically and through acquisitions. Senior Goal leadership has been working together for over fifteen years and we pride ourselves and our work on our mission, values, culture, and service to our community. Our company is headquartered in San Diego, CA and has been named “Best Places to Work” by the San Diego Business Journal since 2015.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Equal Employment Opportunity

It is the policy of the Company to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Experience

Entry Level

: Location
Sioux Falls, SD

: Job Type
Full Time

: Company
The Goal Family of Companies
Department
Launch Servicing

Apply on Company Site

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