Customer Service Jobs in Cincinnati, OH - NOW HIRING

10,208 jobs found

- NexRep
- Cincinnati, OH
- Remote
$13an hour
As a Customer Service Representative, you’ll be answering calls on behalf of a client that provides payroll services for people who are in self-directed Medicaid programs. ... As a Customer Service Representative, you’ll enjoy flexible ...
Contract
Flexible Schedule
NEW
Today
- The TJX Companies, Inc
- Cincinnati, OH
- Remote
$15.0 - $15.5an hour
Exercises discretion regarding customer service policies to satisfy customers ... Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term ...
Full-Time / Internship
Flexible Schedule
Health Insurance
Health Savings Account
Short Term Disability Insurance
Referral Program
Dental Insurance
NEW
Today
- Hustle Notice Biz
- Cincinnati, OH 45212 (Pleasant Ridge area)
$34,000 - $48,000a year
Customer Service Representative ... High school diploma or equivalent; additional education or certifications in customer service is a plus. Proven experience in a customer service role or similar capacity. Excellent verbal and written communication ...
Full-Time
Health Insurance
High School Degree
Vision Insurance
Dental Insurance
Paid Time Off
NEW
Today
- ApexFocusGroup
- Cincinnati, OH 45208 (Mt. Lookout / Hyde Park area)
- Remote
$75 - $150an hour
No customer service representative agent experience needed. ... Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work ...
Full-Time / Part-Time / Temporary
30+ days ago
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- Faithful Companion Pet Cremation Services
- Cincinnati, OH 45241
- Signing Bonus
$20an hour
We are a customer service-focused company that understands that pets are truly family members. ... Providing high-level customer service both in person and over the phone. - Handle and transport pets with the utmost respect and dignity at all times
Full-Time
Entry Level
Disability Insurance
Training Provided
Health Savings Account
Life Insurance
401(k)
NEW
Today
- Faithful Companion Pet Cremation Services
- Cincinnati, OH 45208 (Mt. Lookout / Hyde Park area)
$20an hour
We are a customer service-focused company that understands that pets are truly family members. ... Providing high-level customer service both in person and over the phone. ... Detail-oriented mindset with a commitment to delivering error-free ...
Part-Time
Entry Level
10 Hour Shift
Training Provided
NEW
Today
- Swift7 Consultants
- Cincinnati, OH 45208 (Mt. Lookout / Hyde Park area)
$18.5 - $28.0an hour
We are seeking a motivated and enthusiastic Entry Level Customer Service Representative to join our dynamic team. ... Team player mentality with a commitment to delivering high-quality service. BenefitsCompetitive salary Health, dental, and vision ...
Entry Level
Professional Development Assistance
CRM
Swift
401(k)
High School Degree
NEW
Today
- Western & Southern Financial Group
- Cincinnati, OH
$125,000 - $150,000a year
Provides professional and courteous service, making independent decisions regarding client requests and resolving client concerns, recognizing the need to escalate situations to management as necessary. ... departments within established service ...
Salesforce
High School Degree
26 days ago
- OHIO - JAMES WALIGORA & Assoc
- Cincinnati, OH 45208 (Mt. Lookout / Hyde Park area)
$25 - $27an hour
Cincinnati, OH is looking for one customer service to join our team. We are located on 9435 Waterstone Blvd, Ste. 391. Our ideal candidate is a self-starter, motivated, and reliable. Benefits We offer many great benefits, including free early access ...
NEW
Today
- Level Up USA
- Cincinnati, OH
Customer Service Representative ... As a Customer Service Representative, you'll have opportunities to advance within our customer service department, gaining skills in leadership, advanced customer relations, and more. We support your growth ...
Full-Time
Entry Level
CRM
Monday to Friday
Bilingual
High School Degree
NEW
5 days ago
- 99 Group
- Cincinnati, OH
... and motivated professionals to be an integral part of our community outreach and customer service team. ... Community Outreach & Customer Service Associate Qualifications: Great communication and interpersonal skills Previous experience in ...
Full-Time
Entry Level
NEW
2 days ago
- 99 Group
- Cincinnati, OH
We are currently looking to hire someone with an outgoing and engaging personality to fill a Customer Service Trainee position on our team. ... Customer Service Trainee Perks: In-house training and coaching from the best in the industry
Full-Time
Entry Level
16 days ago
- CareStar, Inc
- Cincinnati, OH
The Customer Service Representative will be responsible for providing coordination of the Support Services Pool by utilizing in-depth knowledge of company functions to effectively schedule assessments and provide support services to internal and ...
Part-Time
Health Insurance
18 days ago
- HappyFlex, LLC
- Cincinnati, OH 45208 (Mt. Lookout / Hyde Park area)
- Fully Remote
The role involves providing exceptional customer support, ensuring customer satisfaction, demonstrating phone etiquette, and delivering a positive customer service experience on a daily basis. Qualifications Customer Support and Customer Service ...
Full-Time
Flexible Schedule
Training Provided
High School Degree
NEW
Today
- CareStar, Inc
- Cincinnati, OH
CareStar an established leader in the home and community-based healthcare industry in Ohio and Indiana is looking for a Customer Service Representative to providing effective customer service to both internal and external customers by utilizing ...
Employee Stock Ownership Plan
19 days ago
- Kroger
- Cincinnati, OH
Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. ... Excellent communication and customer service skills ... Control and maintain an accurate record of customer deliveries Assist fellow ...
Full-Time / Part-Time
Flexible Schedule
Mental Health Benefits
Dental Insurance
Employee Discount
Employee Assistance Program
Health Insurance
25 days ago
- Ritz Safety
- Cincinnati, OH 45208 (Mt. Lookout / Hyde Park area)
As a key part of our customer service team, this team member will ensure our clients receive exceptional service, timely support, and effective solutions to their needs. ... Maintains and refines a database of customers, contacts, and prospective ...
Full-Time
401(k) Matching
CRM
Paid Time Off
Health Insurance
Dental Insurance
NEW
Today
- Rumpke
- Cincinnati, OH 45251
Provides day-to-day supervision and technical assistance to customer service staff, investigates and researches escalated customer service inquiries and supports programs that drive team performance toward excellence in customer service.
Contract
Health Insurance
Cognos
Life Insurance
Spanish
Monday to Friday
NEW
3 days ago
- Careerbuilder-US
- Cincinnati, OH 45246
Through trained customer service and sales techniques, our Customer Service team has acquired an unprecedented amount of new customers while supporting them through the acquisition process. Our team understands that working will different types of ...
NEW
4 days ago
- The Home Depot
- Cincinnati, OH
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. ... The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account ...
23 days ago

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Remote Customer Service Representative

Apply on Company Site

Company
NexRep
Location
Cincinnati, OH
Job Type
Contract
Salary
$13 an hour

Remote

Flexible Schedule

Description

Title: Remote Customer Service Representative

Status: Remote, W-9 (Independent Contractor)

Become a Customer Service Representative, work from home, and set your own schedule while helping others!

If helping patients remain at home and receive care from their loved ones is a cause you feel inspired by, and you take satisfaction in making a positive impact on other people’s lives, this flexible and fulfilling work from home opportunity may be just what you’re looking for.

As a Customer Service Representative, you’ll be answering calls on behalf of a client that provides payroll services for people who are in self-directed Medicaid programs. In these programs, patients who have Medicaid can hire the caregiver they choose. This client helps facilitate the payments to caregivers, ensuring that they receive compensation for taking care of their loved ones.

This remote, flexible opportunity pays independent contractors $13 per hour.

Essential Functions

Answering incoming calls from patients and caregivers with compassion and professionalism, responding to their questions and providing important information

Making outbound calls to patients and caregivers

Actively assisting with enrollment, program applications, and set up in applicable systems

Retrieving information to assist caregivers with any payroll-related inquiries

Utilizing de-escalation techniques when supporting upset or frustrated callers

Offering guidance and directions to both caregivers and patients to effectively resolve any issues they’re facing

Documenting information and outcomes as necessary

About You

To support this client, you should have at least one year of customer service experience. You will also need strong computer skills and the ability to offer troubleshooting advice when appropriate. In addition, you will need:

The ability to offer empathy, patience, and a friendly demeanor at all times

The ability to handle calls of a sensitive nature and de-escalate emotionally charged patients and caregivers

Great active listening skills

Excellent written and verbal communication skills

Strong attention to detail

The ability to multitask and adapt to change in a fast-paced environment

A quality-focused mindset and a desire to achieve first call resolution whenever possible

The ability to accurately and confidently work with numbers and discuss money

Your Home Office Environment

To be a Customer Service Representative, you will need:

A computer meeting these criteria:

Operating System: Windows 10 or 11 (Macs and Chromebooks are not supported at this time)

Memory: 8GB of RAM

CPUs (Speed * Processors): 6

Hard Drive: At least 500MB of free space

Sound: sound card (standard on most computers)

Up-to-date antivirus software

Access to high-speed, hardwired internet (no Wi-Fi or Satellite, please)

Dual monitors

A USB noise-cancelling headset

A webcam for your certification experience

Where NexRep Contracts

NexRep contracts with people in 31 states. The only states we do not currently contract in are: AR, AZ, CA, CO, CT, DC, HI, IL, MA, MD, ME, MN, MO, NJ, NY, OR, RI, VT, WA, and WI. We do not currently contract with anyone outside of the US.

Flexible Hours of Operation

As a Customer Service Representative, you’ll enjoy flexible scheduling, where you use a self-scheduling platform to select when you work and when you don’t, within the client’s hours of operation.

Hours of operation are Monday through Saturday, 8:00 AM to 08:00 PM ET. Please note that this third-party client requires that contractors service between 30-35 hours per week. Also, due to Mondays and Fridays being particularly busy, the client is seeking contractors who can service some hours on those days. If you’d prefer to service fewer than 30 hours per week, or not to service any hours on Mondays and Fridays as an independent contractor, you’re free to pursue a different opportunity within the NexRep Marketplace.

Pay and Perks

This flexible opportunity pays independent contractors

: Location
Cincinnati, Ohio

: Company
NexRep

Apply on Company Site

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