Customer Care Representative Jobs in Mount Pleasant, SC - NOW HIRING

141 jobs found

- NexRep
- Mount Pleasant, SC
- Remote
$13an hour
Remote Customer Service Representative ... To be a Customer Service Representative, you will need: ... As a Customer Service Representative, you’ll enjoy flexible scheduling, where you use a self-scheduling platform to select when you work and ...
Full-Time / Contract
Flexible Schedule
NEW
Today
- Jan-Pro Cleaning Systems of SC/GA Coast
- Mount Pleasant, SC
Monitor the customer care email address when our customer care representative is out of the office and enter customer calls into our company software. Create customer and franchise files. Scan and load documentation into our company software related ...
Full-Time
Dental Insurance
Paid Time Off
High School Degree
Vision Insurance
Life Insurance
8 days ago
- TJX
- Mount Pleasant, SC 29464
$15.0 - $15.5an hour
Possesses excellent customer service skills ... Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean ...
Flexible Schedule
Employee Discount
Parental Leave
Life Insurance
401(k)
NEW
5 days ago
- Novant Health Urgent Cares LLC
- Mount Pleasant, SC
(UCI), located in Columbia, South Carolina, provides non-medical management and administrative services to 50+ Doctors Care urgent care centers and 20+ Progressive Physical Therapy facilities located throughout South Carolina. ... service ...
Full-Time
Life Insurance
Vision Insurance
Paid Time Off
High School Degree
401(k)
NEW
Today
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- TJX
- Mount Pleasant, SC 29464
$16.0 - $16.5an hour
Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. ... Addresses customer concerns and issues promptly, ensuring a ...
Flexible Schedule
Adoption Assistance
401(k)
Health Savings Account
Long Term Disability Insurance
19 days ago
- Novant Health Physical Therapy
- Mount Pleasant, SC
UCI is currently looking for a patient service representative (PSR) to join our team. ... (UCI), located in Columbia, South Carolina, provides non-medical management and administrative services to 50+ Doctors Care urgent care centers and 20+ ...
Full-Time
Life Insurance
Health Insurance
Paid Time Off
Flexible Spending Account
High School Degree
NEW
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- TJX
- Mount Pleasant, SC 29464
$15.0 - $15.5an hour
401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. ... Role models ...
Flexible Schedule
Paid Time Off
Health Savings Account
Short Term Disability Insurance
Life Insurance
19 days ago
- Novant Health Urgent Cares LLC
- Mount Pleasant, SC 29466
(UCI), located in Columbia, South Carolina, provides non-medical management and administrative services to 50+ Doctors Care urgent care centers and 20+ Progressive Physical Therapy facilities located throughout South Carolina. ... UCI is currently ...
Part-Time
Health Insurance
Life Insurance
401(k)
High School Degree
Vision Insurance
NEW
Today
- Tenet Healthcare Corporation
- Mount Pleasant, SC
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. ... The requirements listed below are representative of the knowledge, skill and/or ability ...
Full-Time
Health Insurance
GED
High School Degree
NEW
Today
- Lynx Therapeutics
- Mount Pleasant, SC
Uses functional and technical knowledge of pharmacology products, healthcare, pharmaceutical market places, managed care, and customer markets to meet or exceed customer needs. Understand and execute sales territory management and customer ...
Full-Time
Life Insurance
Retirement Plan
Paid Time Off
401(k)
Health Insurance
NEW
Today

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Remote Customer Service Representative

Apply on Company Site

Company
NexRep
Location
Mount Pleasant, SC
Job Type
Full-Time / Contract
Salary
$13 an hour

Remote

Flexible Schedule

Description

Title: Remote Customer Service Representative

Status: Remote, W-9 (Independent Contractor)

Become a Customer Service Representative, work from home, and set your own schedule while helping others!

If helping patients remain at home and receive care from their loved ones is a cause you feel inspired by, and you take satisfaction in making a positive impact on other people’s lives, this flexible and fulfilling work from home opportunity may be just what you’re looking for.

As a Customer Service Representative, you’ll be answering calls on behalf of a client that provides payroll services for people who are in self-directed Medicaid programs. In these programs, patients who have Medicaid can hire the caregiver they choose. This client helps facilitate the payments to caregivers, ensuring that they receive compensation for taking care of their loved ones.

This remote, flexible opportunity pays independent contractors $13 per hour.

Essential Functions

- Answering incoming calls from patients and caregivers with compassion and professionalism, responding to their questions and providing important information

- Making outbound calls to patients and caregivers

- Actively assisting with enrollment, program applications, and set up in applicable systems

- Retrieving information to assist caregivers with any payroll-related inquiries

- Utilizing de-escalation techniques when supporting upset or frustrated callers

- Offering guidance and directions to both caregivers and patients to effectively resolve any issues they’re facing

- Documenting information and outcomes as necessary

About You

To support this client, you should have at least one year of customer service experience. You will also need strong computer skills and the ability to offer troubleshooting advice when appropriate. In addition, you will need:

- The ability to offer empathy, patience, and a friendly demeanor at all times

- The ability to handle calls of a sensitive nature and de-escalate emotionally charged patients and caregivers

- Great active listening skills

- Excellent written and verbal communication skills

- Strong attention to detail

- The ability to multitask and adapt to change in a fast-paced environment

- A quality-focused mindset and a desire to achieve first call resolution whenever possible

- The ability to accurately and confidently work with numbers and discuss money

Your Home Office Environment

To be a Customer Service Representative, you will need:

- A computer meeting these criteria:- Operating System: Windows 10 or 11 (Macs and Chromebooks are not supported at this time)

- Memory: 8GB of RAM

- CPUs (Speed * Processors): 6

- Hard Drive: At least 500MB of free space

- Sound: sound card (standard on most computers)

- Up-to-date antivirus software

- Access to high-speed, hardwired internet (no Wi-Fi or Satellite, please)

- Dual monitors

- A USB noise-cancelling headset

- A webcam for your certification experience

Where NexRep Contracts

NexRep contracts with people in 31 states. The only states we do not currently contract in are: AR, AZ, CA, CO, CT, DC, HI, IL, MA, MD, ME, MN, MO, NJ, NY, OR, RI, VT, WA, and WI. We do not currently contract with anyone outside of the US.

Flexible Hours of Operation

As a Customer Service Representative, you’ll enjoy flexible scheduling, where you use a self-scheduling platform to select when you work and when you don’t, within the client’s hours of operation.

Hours of operation are Monday through Saturday, 8:00 AM to 08:00 PM ET. Please note that this third-party client requires that contractors service between 30-35 hours per week. Also, due to Mondays and Fridays being particularly busy, the client is seeking contractors who can service some hours on those days. If you’d prefer to service fewer than 30 hours per week, or not to service any hours on Mondays and Fridays as an independent contractor, you’re free to pursue a different opportunity within the NexRep Marketplace.

Pay and Perks

This flexible opportunity pays independent contractors $13 per hour.

Prior to supporting PPL, you will need to successfully complete a Certification class. The Certification class will run for 7 days, 8 hours per day, with about half of each day spent doing self-paced learning. While you will not be able to invoice for the $13 per hour during Certification, you will receive $250 after you successfully complete certification and begin servicing.

Your remote, independent contractor status allows you to work in the comfort of your own home - or anywhere in the US you can meet the office requirements.

You’ll enjoy significant savings in expenses related to transportation, clothing, childcare or eldercare, and food. You may also qualify for home office tax deductions, but you should consult with an accountant to determine eligibility.

In addition, you’ll receive:

- One-on-one mentorship

- Free certification and ongoing development opportunities

- The freedom and flexibility to choose your own schedule, within the client’s hours of operation

- The chance to achieve better work-life balance

You’ll also be able to take advantage of NexRep Perks, a program that recognizes the service provided by independent contractors to NexRep’s clients and their customers via the NexRep Marketplace platform. With the NexRep Perks program, you’ll have the opportunity to earn Perks points. As those points add up, you’ll unlock access to Perks - exclusive discounts and savings on a variety of common expenses such as health and dental coverages, banking services, legal and technical support, and more!

Please note that NexRep is connecting independent contractors to exclusive discounts and savings opportunities and is not providing employee benefits nor establishing an employee benefit program. Each independent contractor makes their own decision whether to engage with a Perks Partner. NexRep receives no compensation in any form from the Perks Program.

Additional information:Employment type: Full-time

: Location
Mount Pleasant, South Carolina

: Company
NexRep

Apply on Company Site

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