Call Center Jobs in Rochester, NY - NOW HIRING

63 jobs found

- Cellular Sales
- Rochester, NY 14621 (14621 area)
$17 - $20an hour
Call Center Representative ... Experience in a call center or customer service environment Data entry and typing skills (including 10 key) Essentials Positive attitude High school diploma or equivalent; college degree preferred Minimum two years of ...
Full-Time
High School Degree
NEW
3 days ago
- ApexFocusGroup
- Rochester, NY
- Remote
$75 - $150an hour
No call center representative agent experience needed. ... Call center representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home ...
Full-Time / Part-Time / Temporary
13 days ago
- SPECTRUM
- Rochester, NY
$20.0 - $27.8an hour
6 months or more of high-volume phone experience in a customer service/call center job preferred ... If an issue calls for extra attention, bring in additional internal support to get things back on track. Understanding the products and your ...
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship
Entry Level
Mid Level
Training Provided
401(k)
Vision Insurance
NEW
Today
- ApexFocusGroup
- Rochester, NY
- Remote
$75 - $150an hour
No call center representative agent experience needed. ... Call center representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home ...
Full-Time / Part-Time / Temporary / Contract / Internship
NEW
Today
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- ApexFocusGroup
- Rochester, NY
- Remote
$75 - $150an hour
No call center representative agent experience needed. ... Call center representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home ...
Full-Time / Part-Time / Temporary
NEW
2 days ago
- WCS Healthcare Partners
- Rochester, NY 14609 (North Winton Village / Browncroft / N. Marketview Heights area)
$54an hour
Reception, Clerical, Call Center ● Claims Appeals/Denials/Reimbursement ● Insurance Pre-Authorizations ● Medical Billing/Coding Benefits 401k retirement plan Weekly pay WCS Healthcare Partners Rochester, NY 14609 [Healthcare - Nursing] ...
Contract
Weekly Pay
Day Shift
401(k)
3x12
LMSW
NEW
3 days ago
- WCS Healthcare Partners
- Rochester, NY 14609 (North Winton Village / Browncroft / N. Marketview Heights area)
$56an hour
Reception, Clerical, Call Center ● Claims Appeals/Denials/Reimbursement ● Insurance Pre-Authorizations ● Medical Billing/Coding Benefits 401k retirement plan Weekly pay WCS Healthcare Partners Rochester, NY 14609 [Healthcare - Nursing] ...
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship
Weekly Pay
LMSW
Bachelor of Science in Nursing
401(k)
3x12
NEW
Today
- Professional Partners Group
- Rochester, NY 14607 (Wadsworth Square / Neighborhood Of The Arts / Pearl Meigs Monroe area)
- Hybrid Remote
$20 - $25an hour
Support in the implementation and ongoing maintenance/review of Benefits Administration and Call Center engagements. Support account team members while maintaining data integrity and quality with practice Job Qualifications Bachelor’s degree or ...
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship
Health Insurance
Spanish
Excel
30+ days ago
- WCS Healthcare Partners
- Rochester, NY 14609 (North Winton Village / Browncroft / N. Marketview Heights area)
$55an hour
Reception, Clerical, Call Center ● Claims Appeals/Denials/Reimbursement ● Insurance Pre-Authorizations ● Medical Billing/Coding Benefits 401k retirement plan Weekly pay WCS Healthcare Partners Rochester, NY 14609 [Healthcare - Nursing] ...
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship
Weekly Pay
Retirement Plan
LCSW
LMSW
401(k)
NEW
Today
- WCS Healthcare Partners
- Rochester, NY 14609 (North Winton Village / Browncroft / N. Marketview Heights area)
$58an hour
Reception, Clerical, Call Center ● Claims Appeals/Denials/Reimbursement ● Insurance Pre-Authorizations ● Medical Billing/Coding Benefits 401k retirement plan Weekly pay WCS Healthcare Partners Rochester, NY 14609 [Healthcare - Nursing] ...
Contract
Weekly Pay
LCSW
LMSW
3x12
Bachelor of Science in Nursing
NEW
3 days ago

Page 1 of 63 jobs found

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Call Center Representative

Apply on Company Site

Company
Cellular Sales
Location
Rochester, NY 14621 (14621 area)
Job Type
Full-Time
Salary
$17 - $20 an hour

High School Degree

Description

Cellular Sales

Call Center Representative

Customer Service | Business Development

Since opening our doors in 1993, Cellular Sales has differentiated itself from all others in the wireless industry by providing a concierge level customer experience both during and after the sale. Our more than 7000 team members operate over 770 retail locations in 32 states offering a premium level of customer service. Throughout our continued growth, we’ve remained committed to empowering our customers and our team to achieve their personal and professional goals.

Cellular Sales is not only an incredible opportunity, we also specialize in developing less experienced individuals wanting to achieve a new level of professional success. If you have a proven record of success, a strong work ethic and are looking for a career-defining opportunity, apply now to join our award winning team!

JOB DESCRIPTION

$17- $20 per hour depending on experience and skill level.

Summary/Objective

Provide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity.

Essential Functions

Follow up on distributed leads
Generate store traffic and contribute to the markets success
Handle customer inquiries both by phone and text
Support sales force by generating sales leads
Follow communication scripts when handing different topics
Research required information using available resources
Provide customers with product and service information
Candidates should be able to take feedback and criticism to improve productivity and character

Competencies

Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner.
Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.
Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

Must be able to sit for long periods of time

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

Position Type/Expected Hours of Work

This is a full-time position.

Travel

No travel is expected for this position.

Required Education and Experience

High School diploma or GED

Preferred Education and Experience

Previous office experience
Proficient in Microsoft Office
Knowledge of customer service principles and practices
Experience in a call center or customer service environment
Data entry and typing skills (including 10 key)

Essentials

Positive attitude
High school diploma or equivalent; college degree preferred
Minimum two years of related work experience
Effective communication skills
Interest and understanding of technology products and services
Business ownership mentality

Compensation

The highest in the wireless industry

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