Call Center Jobs in Delaware - NOW HIRING

80 jobs found

- Conduent Human Resource Services, LLC
- Delaware
- Remote
$15an hour
Basic understanding of a call center environment in a customer service role and quality monitoring processes. ... Benefits Call Center Representative II (Remote) $15 While in Training $16 after completing training successfully. Equipment Provided
Full-Time
Weekly Pay
Monday to Friday
8 Hour Shift
High School Degree
Training Provided
30+ days ago
- Bally's
- Dover, DE 19901 (Edge Hill / Morris Estates / Capitol Green area)
$15an hour
... systems, and call center systems. ... Representative - Call Center Agent Part Time Responsibilities: Customizes guest experience by coordinating and reserving room accommodations, redeeming available offers specific to player profile.
Full-Time / Part-Time
Health Insurance
Vision Insurance
Dental Insurance
High School Degree
Excel
8 days ago
- Bally's
- Dover, DE 19901 (Edge Hill / Morris Estates / Capitol Green area)
$15an hour
... systems, and call center systems. ... Representative - Call Center Agent Part Time Responsibilities: Customizes guest experience by coordinating and reserving room accommodations, redeeming available offers specific to player profile.
Part-Time
Dental Insurance
Health Insurance
High School Degree
Vision Insurance
Excel
8 days ago
- Bally's
- Dover, DE 19901 (Edge Hill / Morris Estates / Capitol Green area)
$16.5an hour
Representative - Call Center Lead Agent ... Responsible for communicating in a professional manner and on a continual basis, both verbally and in writing, with subordinates as well as the Manager and Director of Contact Center Qualifications:
Full-Time
Flexible Schedule
Vision Insurance
High School Degree
Dental Insurance
Health Insurance
NEW
5 days ago
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- Citi
- Wilmington, DE
$156,160 - $234,240a year
This role will be the lead for Citi to ensure our partner runs a call center experience which delivers a best-in-class experience. ... 10+ years of experience and a successful proven track record of leading customer experience and call center ...
Full-Time
Paid Time Off
Disability Insurance
Health Insurance
30+ days ago
- TEKsystems
- Newark, DE
$16.0 - $16.5an hour
High volume call center 60+ calls a day. 2. Set up suitable payment arrangements once contact with debtor has been made, and follow up on payment arrangements. 3. Follow up on all accounts until the account is paid, settled, cured from delinquency, ...
Temporary
401(k)
Retirement Plan
Health Insurance
Paid Time Off
Health Savings Account
NEW
Today
- Citigroup, Inc
- Wilmington, DE
$156,160 - $234,240a year
This role will be the lead for Citi to ensure our partner runs a call center experience which delivers a best-in-class experience. ... 10+ years of experience and a successful proven track record of leading customer experience and call center ...
Full-Time
Health Insurance
Paid Time Off
Disability Insurance
NEW
Today
- Citigroup Inc
- Wilmington, DE 19894
$156,160 - $234,240a year
This role will be the lead for Citi to ensure our partner runs a call center experience which delivers a best-in-class experience. ... 10+ years of experience and a successful proven track record of leading customer experience and call center ...
Full-Time
Paid Time Off
Health Insurance
Disability Insurance
NEW
5 days ago
- City National Bank
- Newark, DE 19725
$25.93 - $41.43an hour
Highlight immediate compliance concerns, assisting in generating standard process measurement reporting, and developing quality guidelines and procedural manuals for our call center operation. ... Excellent knowledge of CNBs online internet ...
Full-Time / Contract / Internship
Excel
Bachelor's Degree
NEW
1 day ago
- CVS Health
- Dover, DE
- Fully Remote
$21.10 - $44.99an hour
Works in an inbound and outbound call center environment and completes outbound phone calls and research ... 1+ year(s) of experience working in a call center environment ... Anchored in our brand - with heart at its center - our purpose sends a ...
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship
Flexible Schedule
Employee Stock Purchase Plan
Life Insurance
Dental Insurance
Fertility Benefits
NEW
1 day ago

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Benefits Call Center Representative II (Remote)

Apply on Company Site

Company
Conduent Human Resource Services, LLC
Location
Delaware
Job Type
Full-Time
Salary
$15 an hour

Remote

Weekly Pay

Monday to Friday

8 Hour Shift

High School Degree

Training Provided

Health Insurance

Paid Time Off

Dental Insurance

GED

Vision Insurance

Disability Insurance

Description

Benefits Call Center Representative II (Remote)

$15 While in Training

$16 after completing training successfully.

Equipment Provided

Full-time with Full Benefits Day One!

Join our Benefits Administration Services team and help our valued customers.

We’re looking for people with a passion for customer service, natural empathy, and the determination to deliver a comprehensive resolution.

About this Role

You will be the initial point of contact for inquiries from potential and existing members with regards to their pensions and other financial benefits.

Provide one-to-one inbound telephone contact with applicants, beneficiaries, and enrollees in customer service roles. You may periodically provide support through outbound calls as well. Accurately document enrollment requests, status changes, complaints, and grievances. Enter application and enrollment information into a web-based computer system for customers as needed. Maintain technical and program policy proficiency within the client rules/guidelines and other related program policies. Provide clear, complete, accurate, and objective information based on a full understanding of program requirements.

Benefits in this Role:

$16.00 per hour pay rate after training (bi-weekly pay)
Paid Training ($15.00 p/hr.) with Equipment provided.
Full-time schedule (40 hrs. a week)
Career Growth Opportunities
Basic understanding of a call center environment in a customer service role and quality monitoring processes.

Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you’ll be able to thrive both personally and professionally.

Training Schedule: Monday-Friday 8:00 am-5:00 pm 12 weeks

After Training Schedule: Availability between the hours of 8:00 AM - 10:00 PM on Monday- Friday Schedule.

To be successful in this role, you should meet the following:

Requirements:

High School Diploma/GED
Must be 18 years of age.
Ability to successfully pass a criminal background check.
Previous customer service and/or call center experienced.
Proficiency with MS Office and keyboarding
Ability to establish and maintain effective working relationships with applicants, beneficiaries, and co-workers.
Ability to problem solve through analysis and ongoing feedback.
Achieve results through knowledge, empathy, and commitment.
Ability to work with people of diverse backgrounds.
Experience working with healthcare and employer benefits is highly preferred.
Ability to successfully complete paid training
Flexibility to work an 8-hour shift between 8am-10pm EST, Monday- Friday

States that are Not Applicable for this position:

AK, CA, HI, MA, IL, MT, NY
Metro Areas: MN- Minneapolis, IL, NY - NYC
OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC Met

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary for this role is $16.00.

#Remote44

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