Call Center Jobs in Charlotte, NC - NOW HIRING

242 jobs found

- Meduit
- Charlotte, NC 28217 (Eagle Lake area)
- Hybrid Remote
$14 - $16an hour
Call Center Representatives are expected to adhere to standardized productivity goals in addition to working in a fast-paced call center environment. ... Meduit is hiring Call Center Representative! ($14-$16) WHO WE ARE: Meduit was born out of a ...
Full-Time
8 Hour Shift
Dental Insurance
Life Insurance
Health Insurance
Paid Time Off
8 days ago
- Keystone Management LLC
- Charlotte, NC
$19 - $21an hour
The Call Center Specialist (Floater) acts as the facilities contact for answering Facilities Service, Custodial and maintenance-related calls supporting and responding to internal and external customer needs in the airport terminal, hangar, and ...
Full-Time
Entry Level
Tuition Reimbursement
Life Insurance
Dental Insurance
Health Insurance
8 days ago
- Keystone Management, LLC
- Charlotte, NC
$19 - $21an hour
The Call Center Specialist (Floater) acts as the facilities contact for answering Facilities Service, Custodial and maintenance-related calls supporting and responding to internal and external customer needs in the airport terminal, hangar, and ...
Full-Time
Dental Insurance
Day Shift
401(k)
401(k) Matching
Health Savings Account
NEW
Today
- ApexFocusGroup
- Charlotte, NC 28299 (Commonwealth area)
- Remote
$75 - $150an hour
No call center representative agent experience needed. ... Call center representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home ...
Full-Time / Part-Time / Temporary
NEW
Today
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- ApexFocusGroup
- Charlotte, NC
- Remote
$75 - $150an hour
No call center representative agent experience needed. ... Call center representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home ...
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship
16 days ago
- Southern National Roofing
- Charlotte, NC
$50,000 - $75,000a year
Southern National is seeking an enthusiastic and friendly Inside Sales/Call Center representative to join our team! Our professional roofing company focuses on energy-efficient residential roofing replacement, specializing in products and ...
Full-Time
Salesforce
CRM
Health Insurance
Commission
NEW
Today
- Spectrum
- Charlotte, NC
$18an hour
Call center experience in the areas of customer service and/or phone sales, or equivalent experience - 2+ ... Respond to inbound retention calls promptly and efficiently as outlined by the required call handling metrics to include productive time, ...
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship
Sabbatical Program
Fertility Benefits
Health Insurance
401(k)
Health Savings Account
NEW
1 day ago
- Spectrum
- Charlotte, NC
$18an hour
Call center experience in the areas of customer service and/or phone sales, or equivalent experience - 2+ ... Respond to inbound retention calls promptly and efficiently as outlined by the required call handling metrics to include productive time, ...
Full-Time / Part-Time / Temporary / Contract / Internship
High School Degree
Tuition Reimbursement
Paid Time Off
Adoption Assistance
Sabbatical Program
NEW
3 days ago
- SPECTRUM
- Charlotte, NC 28227 (Hickory Ridge / Marshbrooke / Idlewild Farms area)
$18an hour
Call center experience in the areas of customer service and/or phone sales, or equivalent experience - 2+ ... Respond to inbound retention calls promptly and efficiently as outlined by the required call handling metrics to include productive time, ...
Full-Time
Commission
High School Degree
NEW
Today
- SPAR
- Charlotte, NC 28202 (Second Ward / First Ward / Third Ward area)
Call Center Representative SPAR, a worldwide leader in consumer solutions, is growing, and we want YOU to be part of our expanding team! We’re hiring Call Center Representatives who are passionate about delivering exceptional customer service.
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship
Retirement Plan
401(k)
Spanish
Bilingual
NEW
1 day ago
- NI Features
- Charlotte, NC
If so, we want YOU to join our team as a Call Center Assistant! ... Prior experience in a call center or customer service role is a plus but not requiredtraining is provided! A team player who is adaptable, reliable, and eager to learn.
Full-Time
NEW
Today
- Nationally Syndicated Radio Broadcasters
- Charlotte, NC
High school diploma or equivalent required - Previous experience in a customer service, sales, call center, or an equivalent role is a plus - Excellent verbal communication skills - Positive and professional dem ... - Ability to build rapport - ...
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship
Flexible Schedule
High School Degree
Commission
Training Provided
NEW
Today
- BCA Financial Services, Inc
- Charlotte, NC
- Remote
$17an hour
... service, healthcare, now hiring, customer support, credit, collections, accounts receivable, A/R, AR, billing, bill collector, billing clerk, remote collections clerk, patient account, medical, revenue cycle, patient financial, sales, medical ...
Full-Time
Mid Level
Paid Time Off
Monday to Friday
401(k)
Life Insurance
16 days ago
- iQuor
- Charlotte, NC
$15
The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller. ... Experience in customer service experience in a transaction-based environment such as a ...
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship
High School Degree
Monday to Friday
NEW
2 days ago
- randstad
- Charlotte, NC
$19 - $20an hour
Call Center Support Call Center Banking Operations Retail Banking QualificationsYears of experience: 1 year Experience level: Entry Level
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship
Entry Level
NEW
Today
- ApexFocusGroup
- Charlotte, NC
- Remote
$75 - $150an hour
No call center representative agent experience needed. ... Call center representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home ...
Full-Time / Part-Time / Temporary / Contract / Internship
NEW
3 days ago
- Mutual of Omaha Mortgage
- Charlotte, NC
$100,000 - $250,000a year
... managing a team of reverse mortgage LO's in a call center environment Would consider a manager that has managed in the mortgage space for inside call centers and does not have reverse mortgage experience but does have mortgage experience
Full-Time
Health Insurance
401(k)
Mid Level
Life Insurance
Vision Insurance
18 days ago
- New American Funding
- Charlotte, NC 28217 (Eagle Lake area)
$10an hour
2+ years' full time refinance loan origination experience; call center environment preferred. ... We pay top commissions, and supply the best on going training and leadership in the Call Center Industry, all focused on your success.
Full-Time
High School Degree
CRM
401(k)
Excel
11 days ago
- ApexFocusGroup
- Charlotte, NC
- Remote
$75 - $150an hour
No call center representative agent experience needed. ... Call center representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home ...
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship
NEW
2 days ago
- SPECTRUM
- Charlotte, NC 28273 (Montclaire South / Yorkmount / Olde Whitehall area)
$18.00 - $31.23an hour
Experience: 2+ years call center or 1+ sales or marketing role ... You'll spend your time in an office call center environment where employees may need to be seated fo ... Variety of Work: No two days, clients, or calls are ever the same, which ...
Full-Time / Part-Time / Permanent / Temporary / Contract / Internship
Monday to Friday
CRM
High School Degree
Commission
15 days ago

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Medical Call Center Representative

Apply on Company Site

Company
Meduit
Location
Charlotte, NC 28217 (Eagle Lake area)
Job Type
Full-Time
Salary
$14 - $16 an hour

Hybrid Remote

8 Hour Shift

Dental Insurance

Life Insurance

Health Insurance

Paid Time Off

401(k)

Training Provided

Health Savings Account

Vision Insurance

Excel

Description

Meduit is hiring Call Center Representative! ($14-$16)

WHO WE ARE: Meduit was born out of a drive for excellence and a passion for improving revenue cycle management (RCM) for healthcare organizations and the patients they serve. To achieve our goal, we need you! Employees are the cornerstone of our success. Meduit is one of the nation’s leading RCM solutions companies, partnering with hospital and physician practices in 48 states to provide excellent, compassionate patient engagement. We focus on the payments so our clients can focus on their patients, by living our core values: Integrity, Teamwork, Continuous Improvement, Client-Focused, and being Results-Oriented. You can find out more about Meduit at www.meduitrcm.com.

WHAT WE DO: Meduit is seeking a Call Center Representative at our Charlotte office. If you are goal driven, hard-working, and have excellent communication or customer service skills, we invite you to apply with us today! This is an exciting opportunity for someone seeking experience in medical billing and complex claims investigation. Ideal candidates will possess claims processing/medical billing experience and a competitive desire to maximize returns. Our Call Center Representatives assist patients on the phone, helping them to resolve their Self-Pay balances by establishing payment plans, updating insurance coverage, and providing customer support as a member of our client’s business office. Call Center Representatives are expected to adhere to standardized productivity goals in addition to working in a fast-paced call center environment. At Meduit, we offer a positive and supportive work atmosphere as well as comprehensive training to ensure your success with us.

ESSENTIAL JOB FUNCTIONS:

Helping patients understand financial responsibility in a helpful and non-threatening manner
Taking inbound and making outbound calls to patients regarding outstanding balances.

Meeting or exceeding established metric goals

Following established procedures to resolve patient account balances:

Identifying consumer payment plans
Utilizing call scripts provided
Setting up consumer payments over the phone

Documenting all conversations electronically on company and/or client systems
Assisting patients in determining eligibility for financial assistance programs and/or bank loans when applicable

Providing information to Client Services as needed

Understanding and fully complying with all federal and state laws and regulations (HIPPA, Medicare Fraud, Waste and Abuse, etc.) regarding collections policies and procedures

MINIMUM REQUIREMENTS:

S. Diploma/GED

Must be willing to submit for a background check.
Characterize high integrity.
Excellent interpersonal, verbal, and written communication skills.

PREFERRED QUALIFICATIONS:

Able to work successfully in a fast-paced environment.
Knowledge of medical terminology, HIPAA, Medicaid, Medicare, Insurance and FDCPA.
Experience with medical billing/claims processing.
Proficient in PC-based applications (Microsoft Outlook, Word, and Excel).
Time management and sound decision-making skills.
Have a positive attitude and demonstrate teamwork.
Strong organizational and problem-solving skills.
Provide excellent customer service in a variety of situations, including those that escalate.
Able to use strong attention to detail and data management skills.

LOCATION: 4135 S Stream Blvd in Charlotte, NC 28217

SCHEDULE:

Full-time (8-hour shift)
Monday – Friday

PAY: $14 – $16 per hour

WHAT WE OFFER:

Full comprehensive Paid Training Program (3+ weeks)
Medical, Dental, and Vision insurance
HSA and FSA available
401(K)plans with company match
PTO and Paid holidays

Employer paid life insurance and long-term disability

Internal company growth
Steady work schedule(remote / hybrid flexibility after 6 month probationary period)

Meduit is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, military status, genetic information, sexual orientation, marital status, domestic violence victim status or status as a protected veteran or any other federal, state, or local protected class.

Job Category

Non Exempt

: Location
PMAB - NC
Meduit - Charlotte
4135 S Stream Blvd
Charlotte, NC 28217, USA

: Job Type
Full-Time

: Company
Meduit

Apply on Company Site

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